Sahez Kaur
Gainesville
Summary
Detail-oriented and dependable professional with a strong background in healthcare administration, dental assisting, and customer service. Proven experience as a medical receptionist, dental intern, and coordinator, effectively supporting patient care through appointment scheduling, record maintenance, and seamless communication with patients. Demonstrates strong organizational skills, time management, and problem-solving abilities while consistently delivering exceptional customer service in fast-paced environments. Currently pursuing an AAS in Cybersecurity at Northern Virginia Community College, offering professionalism, adaptability, and a patient-focused approach to every role.
Overview
8
8
years of professional experience
Work History
On-Site Coordinator
Baroody Camps
Manassas, VA
03.2024 - Current
- Coordinating on-site activities at Baroody Camps.
- Ensuring smooth operations and safety.
- Managing team of camp counselors or Instructors.
- Resolving on-site issues promptly.
- Boosting camper satisfaction rates.
- Overseeing behaviors and finding resolutions.
- Tracking attendance.
- Monitored safety protocols rigorously to maintain a secure environment.
Medical Receptionist
Prince William Medical Center
Manassas, VA
11.2022 - 06.2023
- Scanned and documented new patient information in electronic health records for registration purposes.
- Greeted patients immediately upon arrival, providing excellent customer service.
- Scheduled patients for exams and screenings.
- Organized paperwork for medical records accurately and efficiently.
- Kept track of supplies inventory ensuring adequate stock levels at all times.
- Provided excellent customer service to all patients, staff members, and visitors.
- Responded to emergencies, helping patients in distress and identifying support resources.
Dental Assistant Intern
Gainseville Dental Arts
Gainesvile, Va
01.2020 - 03.2021
- Assisted dentists during procedures, ensuring patient comfort and safety.
- Prepared treatment rooms with necessary instruments and materials for efficient workflow.
- Provided patient education on oral hygiene practices and post-treatment care.
- Documented patient records accurately, enhancing communication within the team.
- Supported inventory management by tracking supplies and assisting in orders.
- Prepared dental rooms and materials.
- Contributed to a positive work environment by collaborating effectively with the dental team members.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Maintained sterilization of instruments and cleanliness of treatment areas, ensuring safe environment for both patients and staff.
Real Estate Assistant
Short Realty
Nokesville, VA
01.2020 - 03.2021
- Prepared documents such as purchase agreements and disclosures and used Microsoft Office to complete all paperwork.
- Coordinated appointments to show marketed properties.
- Kept contacts organized to maintain readiness for future mailings.
- Managed office calendars and made other arrangements for meetings, travel, and special events.
- Answered telephone calls, took messages, and distributed messages to appropriate personnel.
Dining Room Hostess
Panera Bread
Gainesville, VA
01.2019 - 10.2019
- Watched dining area staff to evaluate server loads and calculate accurate wait times.
- Assisted managers with quickly resolving service- and food-related issues.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Answered customer questions about hours, seating, and menu items.
Cashier Specialist
Roy Rogers
Gainesville, VA
06.2018 - 01.2019
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Counted cash in register drawer at beginning and end of shift.
- Educated customers on promotions to enhance sales.
- Assisted customers by answering questions and fulfilling requests.
Education
AAS - Cybersecurity
Northern Virginia Community College
Manassas, VA05-2026
Skills
- Customer service expertise
- Effective organization skills
- Proficient in MS Office
- Records management expertise
- Reminder call management
- Analytical problem-solving
- Office supply management
- Effective time management
- Effective communication
- Strategic issue analysis
- Appointment scheduling
- Treatment room setup
Languages
Punjabi (Proficient)
Timeline
On-Site Coordinator
Baroody Camps
03.2024 - Current
Medical Receptionist
Prince William Medical Center
11.2022 - 06.2023
Dental Assistant Intern
Gainseville Dental Arts
01.2020 - 03.2021
Real Estate Assistant
Short Realty
01.2020 - 03.2021
Dining Room Hostess
Panera Bread
01.2019 - 10.2019
Cashier Specialist
Roy Rogers
06.2018 - 01.2019
AAS - Cybersecurity
Northern Virginia Community College