Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Saira Anees

Burke

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

Overview

4
4
years of professional experience

Work History

Self employed

Asr services inc
Burke
02.2024 - Current
  • Completed day-to-day duties accurately and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Provided exceptional customer service while managing sales and accounting operations for the business.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Maintained updated knowledge through continuing education and advanced training.

Customer Service Representative

Harris Teeter
Washington
07.2021 - 10.2023
  • Assisted customers with inquiries and product location in-store.
  • Processed transactions accurately at the cash register.
  • Resolved customer complaints efficiently and professionally.
  • Collaborated with team members to ensure smooth operations.
  • Educated customers on promotions and store policies.
  • Trained new employees on customer service protocols and systems.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.
  • Supported sales team members to drive growth and development.

Education

Post High Advance ESOL -

The Office of Language Acquisition And Ti Tle
Fairfax, VA
08-2012

Low Advanced ESOL -

The Office of Language Acquisition And Title
Fairfax, VA
07-2010

Bachelor of Arts -

University of Sargodha
Sargodha Pakistan
07-2008

Bachelor of Arts -

University of Sargodha
Sargodha Pakistan
06-2003

Skills

  • Customer service
  • Sales management
  • Conflict resolution
  • Data entry
  • Inventory management
  • Communication skills
  • Time management
  • Multitasking
  • Communication

Languages

English
Professional
Hindi
Full Professional
Urdu
Full Professional

References

References available upon request.

Timeline

Self employed

Asr services inc
02.2024 - Current

Customer Service Representative

Harris Teeter
07.2021 - 10.2023

Post High Advance ESOL -

The Office of Language Acquisition And Ti Tle

Low Advanced ESOL -

The Office of Language Acquisition And Title

Bachelor of Arts -

University of Sargodha

Bachelor of Arts -

University of Sargodha

Similar Profiles

CREATE PROFILE
Saira Anees