Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
Generic

Salem Mahmoud

Tampa

Summary

I am a persistent, ambitious, and driven individual seeking an opportunity to gain hands-on experience and deepen my knowledge in data-driven roles. I aim to obtain a full-time position in a professional, growth-oriented environment — ideally within a multinational organization — where I can continuously develop my capabilities, contribute meaningfully to business goals, and grow as a valued team member. Highly motivated and adaptable, I am eager to apply my academic background and diverse practical experiences to support data-informed decision-making and continuous improvement.

Overview

5
5
years of professional experience

Work History

Technical Support Engineer Intern

Choice
01.2020 - 06.2020
  • Assisted in troubleshooting network connectivity problems, enhancing system performance and reliability.
  • Diagnosed and troubleshot hardware, software and network issues.

Freelance Designer

Quagga Design
08.2020 - 01.2022
  • Designed visual concepts and layouts for client projects using Adobe Creative Suite.
  • Collaborated with cross-functional teams to refine design ideas and ensure alignment with brand guidelines.
  • Presented design proposals to clients, incorporating feedback to achieve desired outcomes effectively.

QA Freelancer

Appen Ltd.
03.2022 - 12.2022
  • Conducted data collection and annotation for machine learning projects, ensuring high-quality inputs for model training.
  • Collaborated with cross-functional teams to refine project requirements and deliverables, enhancing overall project efficiency.
  • Developed best practices for data validation processes, ensuring consistency across multiple project datasets.

Restaurant Manager

Yalla Pita
06.2024 - 03.2025
  • Managed daily operations to ensure efficient service and customer satisfaction.
  • Trained and supervised staff, fostering a collaborative team environment.
  • Implemented inventory control measures to minimize waste and optimize stock levels.
  • Developed and maintained positive relationships with vendors for timely supply deliveries.
  • Analyzed customer feedback to identify areas for service improvement and training needs.
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.

Education

Master of Science - Information Technology

Washington University of Science And Technology (WUST)
Alexandria, VA
06-2025

Bachelor of Science - Computer Engineering

Mutah University
Alkarak, Jordan
06-2020

Skills

  • Team management
  • Inventory control and record keeping
  • Customer engagement
  • Data analysis
  • Proficient in Power BI and Tableau
  • Adobe creative suite
  • Friendly, positive attitude
  • Problem-solving
  • Time management
  • Attention to detail
  • Professionalism
  • Reliability

Languages

English
Native or Bilingual
Arabic
Native or Bilingual

Timeline

Restaurant Manager

Yalla Pita
06.2024 - 03.2025

QA Freelancer

Appen Ltd.
03.2022 - 12.2022

Freelance Designer

Quagga Design
08.2020 - 01.2022

Technical Support Engineer Intern

Choice
01.2020 - 06.2020

Master of Science - Information Technology

Washington University of Science And Technology (WUST)

Bachelor of Science - Computer Engineering

Mutah University
Salem Mahmoud