Summary
Overview
Work History
Education
Skills
References
Certification
Timeline
Generic

Sam Alemu

Alexandria

Summary

Dynamic and dependable professional with extensive experience in customer service and vehicle operation at Koons Ford. Recognized for exceptional work ethic and flexibility, consistently delivering outstanding results. Proven ability to enhance customer satisfaction while efficiently managing tasks in fast-paced environments. A fast learner committed to excellence in every role.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Service Crew Member

Koons ford
Falls Church
02.2023 - 03.2024
  • Delivered loaner cars to customers who requested them while their own vehicle was undergoing repairs or maintenance work.
  • Directed drivers to parking spots.
  • Monitored parking area for safety, security and general customer concerns.
  • Moved and worked with vehicles to support sales activities.

Service Crew Member

Hyundai
Fairfax
05.2021 - 11.2022
  • Greeted customers and provided excellent customer service.
  • Demonstrated dedication and work ethic through consistent attendance and top-level performance.
  • Loaded customer orders into vehicles for transport.
  • Drove vehicles to different areas of dealership to meet display standards.

Parking Facility Manager

Colonial Parking
Washington
11.2011 - 11.2019
  • Working at Colonial Parking my only responsibility was to validate tickets and greet customers with a warm welcome
  • Of course, Not much was required however sometimes we were responsible for parking customers’ cars
  • But other than that, it was a great experience

HVAC Technician

Crop Metcalf
Fairfax
10.2004 - 08.2011
  • Being an HVAC technician was by far one of the hardest jobs I have ever done
  • However, it taught me a lot of patience
  • We were required to clean the Ventilation system with high-pressure vacuums and repair the AC systems

Sales Associate

Rice University bookstore
05.2000 - 09.2004
  • As a sales associate at the campus bookstore, I had many responsibilities such as welcoming students and helping them find whatever class materials they desired
  • On top of helping the students, I was also responsible for unloading boxes containing all the new shipments of textbooks and such
  • I was also responsible for bringing the students up for the purchase

Education

Diploma -

Test Electronic and computer school
09.2008

Skills

  • Dependable
  • Flexible
  • Good attitude
  • Hard working
  • Fast learner
  • Vehicle operation
  • Customer service

References

  • Tesfaye Seifu, 7034478010
  • Kalkidan Mitku, 3014089146
  • Teshome Worku, 7035173060

Certification

  • HVAC

Timeline

Service Crew Member

Koons ford
02.2023 - 03.2024

Service Crew Member

Hyundai
05.2021 - 11.2022

Parking Facility Manager

Colonial Parking
11.2011 - 11.2019

HVAC Technician

Crop Metcalf
10.2004 - 08.2011

Sales Associate

Rice University bookstore
05.2000 - 09.2004

Diploma -

Test Electronic and computer school

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Sam Alemu