Samantha Blecke
Harrisonburg
Summary
Dynamic and results-oriented professional with extensive experience in customer service and satisfaction. Ambitious psychology major with proven a proven track record of academic excellence. Adept at multitasking and leveraging computer skills for efficiencies. Eager to contribute significantly to an organization to drive innovation and success.
Overview
4
4
years of professional experience
Work History
Retail Sales Associate
H&M Clothing
07.2024 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Resort Hostess
Massanutten Ski Resort
05.2022 - 07.2024
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Intern
Counties Manukau Sport
05.2023 - 08.2023
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Analyzed problems and worked with teams to develop solutions.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
Retail Sales Associate
Plato's Closet
02.2021 - 05.2022
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
Education
Bachelor of Science - Pyschology
James Madison University
Harrisonburg, VA05-2025
Skills
- Customer service
- Effective multitasking
- Quick learner
- Teamwork
- Patience and empathy
- Problem-solving
- Computer skills
- Teamwork and collaboration
Timeline
Retail Sales Associate
H&M Clothing
07.2024 - Current
Intern
Counties Manukau Sport
05.2023 - 08.2023
Resort Hostess
Massanutten Ski Resort
05.2022 - 07.2024
Retail Sales Associate
Plato's Closet
02.2021 - 05.2022
Bachelor of Science - Pyschology
James Madison University
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