Samantha Floyd
Virginia Beach
Summary
Results-oriented professional prepared to lead and inspire teams towards achieving organizational goals. Known for optimizing processes and implementing strategic improvements. Recognized for fostering teamwork and adaptability in dynamic environments. Proficient in leadership and strategic planning.
Overview
11
11
years of professional experience
Work History
Senior Leader
Sentara
07.2023 - Current
- Led team in implementing process improvements, enhancing operational efficiency and service delivery.
- Mentored junior staff, fostering skill development and ensuring adherence to best practices.
- Developed training programs to enhance team capabilities and streamline workflows.
- Led cross-functional teams to streamline operational workflows and enhance productivity.
- Directed employees, set schedules and prioritized work assignments.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
Operations Coordinator
Sentara
01.2015 - 07.2023
- Coordinated operations across departments to streamline workflow and enhance communication.
- Developed and implemented process improvements to increase efficiency and reduce operational delays.
- Facilitated training sessions for staff on new procedures and software applications to ensure compliance.
- Oversaw inventory management processes, ensuring accuracy in stock levels and minimizing discrepancies.
- Acted as a liaison between management and staff, addressing concerns to foster a collaborative environment.
- Collaborated with area managers to evaluate needs and optimize operational plans.
- Led successful projects from conception to completion, achieving objectives on time and within budget constraints.
Education
Bachelor of Arts - Graphic Design
The Art Institute of Virginia Beach
Virginia Beach, VA12.2015
Diploma - Medical Assistant
Fortis College
Norfolk, VA12.2009
Skills
- Ethical leadership
- Strategic visioning
- Adaptability and resilience
- Data-driven decision making
- Coaching and mentoring
- Teamwork and collaboration
- Customer service
- Problem-solving
Timeline
Senior Leader
Sentara
07.2023 - Current
Operations Coordinator
Sentara
01.2015 - 07.2023
Diploma - Medical Assistant
Fortis College
Bachelor of Arts - Graphic Design
The Art Institute of Virginia Beach