Samantha Johnson
South Boston
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
13
13
years of professional experience
Work History
911 Emergency Dispatcher
Halifax County E911
Halifax, VA
06.2024 - Current
- Coordinated emergency responses by efficiently prioritizing calls and dispatching appropriate services.
- Utilized advanced computer-aided dispatch (CAD) systems for accurate incident tracking and resource allocation.
- Monitored multiple communication channels to ensure rapid response times during high-pressure situations.
- Provided critical support to first responders through effective communication and real-time updates on incident status.
Veterinary Assistant and Receptionist
Animal Medical Clinic Of South Boston
South Boston, VA
03.2022 - 03.2024
- Assisted veterinarians during examinations and procedures, ensuring animal comfort and safety.
- Managed patient records utilizing electronic health record systems for streamlined access and accuracy.
- Monitored vital signs and administered medications under veterinarian supervision to support patient recovery.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Ensured accuracy of medical records by diligently documenting all relevant information for each patient visit.
- Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
Shift Leader
Pizza Hut-Durham/Hillsborough/Roxboro
Roxboro, NC
09.2014 - 02.2022
- Supervised team operations to ensure efficient service delivery and quality standards.
- Trained and mentored new staff in customer service protocols and operational procedures.
- Trained new employees and delegated daily tasks and responsibilities.
- Executed health and safety regulations to maintain compliance and ensure a safe working environment.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Completed cash and credit card transactions accurately using POS software.
Online Grocery Associate
Walmart
South Boston, VA
01.2020 - 09.2021
- Coordinated online grocery order fulfillment to ensure timely delivery and customer satisfaction.
- Managed inventory levels by tracking stock availability and replenishing items efficiently.
- Assisted customers with product inquiries, providing exceptional service and support.
- Implemented quality control measures to maintain freshness and accuracy of orders.
Reception/Kennel
Sunny Acres Pet Resort
Durham, NC
08.2018 - 08.2020
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Maintained cleanliness of kennels and play areas, adhering to sanitation standards.
- Provided daily care and feeding for various breeds, ensuring health and well-being.
- Developed strong relationships with clients, addressing concerns and providing updates on pets' welfare.
Receptionist/Technician
Belvedere Animal Hospital
West Palm Beach, FL
01.2017 - 01.2018
- Receptionist/Technician in training
- Took medical appointments, set up boarding, and record keeping
- Ordering and receiving of medical and food supplies
- Made up prescriptions and worked appointment rooms
- Assisted technicians with medical procedures: Fecal samples, blood draw, X-rays, and any other type of medical assistance needed for the drop off or appointment.
Pet Sitter/Walker (Part Time)
Pet Sitter/Walker
Hillsborough, NC
01.2013 - 01.2014
- Took care of pets in my home and in the clients home
- Fed, cleaned, gave medications, and walked the animals
- Spent time with the animal to give them needed attention while the parents were away
- Taught socialism skills for owners who asked, with my own animals
Education
Associate of Science -
Orange High School
06-2016
High School Diploma -
Orange High School
06-2016
Skills
- Patience and tolerance
- Memory retention
- Prioritization
- Situational awareness
- Patient monitoring
- Team communication
- Reception duties
- Laboratory procedures
- Appointment scheduling
- Medical record-keeping
Interests
Enjoy the outdoors, staying physically fit by means of running with my dogs, eating healthy, and climbing trails, Family time is of the most important and staying involved in sports activities with my niece and educational learning experiences, Spending time on my parents property riding 4-wheelers, playing with the farm animals, and spending time with my parents cooking or doing projects together
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
911 Emergency Dispatcher
Halifax County E911
06.2024 - Current
Veterinary Assistant and Receptionist
Animal Medical Clinic Of South Boston
03.2022 - 03.2024
Online Grocery Associate
Walmart
01.2020 - 09.2021
Reception/Kennel
Sunny Acres Pet Resort
08.2018 - 08.2020
Receptionist/Technician
Belvedere Animal Hospital
01.2017 - 01.2018
Shift Leader
Pizza Hut-Durham/Hillsborough/Roxboro
09.2014 - 02.2022
Pet Sitter/Walker (Part Time)
Pet Sitter/Walker
01.2013 - 01.2014
Associate of Science -
Orange High School
High School Diploma -
Orange High School