Samantha Kim
Chantilly
Summary
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Overview
2
2
years of professional experience
Work History
Sales Associate
Orangetheory Fitness
08.2023 - 06.2024
- Helped set up and put away studio equipment to prepare for each class, engage customers, and promote studio merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage them to purchase a membership.
- Managed late cancel fees, upgrades and purchases in accordance with store policy.
Assistant Dance Teacher
Nova Elite Dance Alliance
01.2023 - 12.2023
- Helped warm-up, and stretch the dancers.
- Demonstrated and skills that the dancers needed clarification on.
- Demonstrated professionalism by adhering to studio policies, dress code, and punctuality requirements.
- Served as a role model for young dancers, demonstrating passion for the art form as well as strong work ethic and discipline.
- Assisted lead dance teacher in choreographing routines for performances and competitions.
Server
Chantilly National Golf & Country Club
05.2022 - 11.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
BBA - Undecided
Pennsylvania State University
University Park, PA05-2028
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
Timeline
Sales Associate
Orangetheory Fitness
08.2023 - 06.2024
Assistant Dance Teacher
Nova Elite Dance Alliance
01.2023 - 12.2023
Server
Chantilly National Golf & Country Club
05.2022 - 11.2022
BBA - Undecided
Pennsylvania State University
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