Experienced in implementing and supporting environmental health protocols, bringing strong analytical skills to ensure strict compliance with health regulations and standards. Track record of effective communication and teamwork consistently contributing to successful project outcomes. Background in environmental health, well-equipped to make valuable contributions to your team. Possess strong skills in conducting assessments, ensuring regulatory compliance, and implementing health and safety protocols. Known for adaptability, teamwork, and ability to achieve results in dynamic settings. Also skilled in data analysis, risk management, and communication. Reliable and flexible professional, ready to meet any changing needs that may arise.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Environmental Health Associate Contractor
VIRGINIA DEPARTMENT of HEALTH-Hampton & Peninsula Health District
06.2024 - Current
Promoted health and wellness within the community through participation in outreach events and educational programs.
Boosted team efficiency through clear communication and collaboration with fellow healthcare associates.
Reviewed contractor safety performance metrics regularly, ensuring adherence to established health and safety standards throughout project durations.
Protected public safety by conducting regular inspections of tourist establishments, swimming pools, marinas, and ensuring compliance with local health regulations.
Assisted in the development of new policies aimed at promoting environmentally friendly operations across company facilities.
Streamlined inspection processes by implementing efficient data collection techniques and utilizing advanced technology for analysis.
Collaborated with multidisciplinary teams to address complex environmental health concerns involving hazardous materials or waste disposal near local beaches.
Evaluated and refined internal procedures within the department to improve overall efficiency and effectiveness, ensuring timely response to community concerns regarding environmental health risks.
Investigated complaints and expediently resolved concerns.
Reduced the risk of disease transmission through the investigation and management of outbreaks, working closely with healthcare providers and other stakeholders.
Established effective partnerships with local government agencies, non-profit organizations, and private sector stakeholders to advance shared environmental health goals.
Participated in industry conferences and webinars as a subject matter expert in order to stay current on best practices within the field.
Served as liaison between the organization and regulatory agencies, fostering positive relationships that facilitated efficient resolution of any issues identified during inspections or audits.
General Manager
SNAP FITNESS
01.2012 - 06.2024
Trained on corporate system to maintain records and increase gym revenue
Execute Corporate programs, promotions and policies
Manage, oversee, and schedule a team of 5 trainers
Established all gym administration to include; assistance to any and all members, scheduling personal training sessions and gym tours, managed staff, prepared schedules and assigned duties, reviewed and submitted employees time cards to payroll, processed payroll, ensured all vendors were paid in a timely matter, prepared contract forms, obtained signatures, collected payments and issued membership cards to prospects joining
Increased gym membership yearly by 80%
Mastered Zenefits.com for managing employee payroll
Worked with owner to generate new business and increase market visibility
Established Community Outreach program with local businesses
Handled all maintenance repairs
Store Manager
Duke's Barbershop
01.2017 - 08.2021
Responsible for welcoming and seating customers, accommodating their needs, and ensuring comfort for the duration of their time in the barbershop
Built and fostered key relationships with clients to maintain satisfaction
Oversee daily operations with goals for staff to reach and rewarded
Act as cash controller and financial records holder
Cultivate unique brand advertisement
Develop and maintain efficient supply/inventory lists
Scheduled staff hours and all HR responsibilities
Administrative Assistant
TK ASIAN ANTIQUITIES
01.2011 - 01.2012
Responsible for welcoming and giving tours to clients, accommodating their needs, and ensuring comfort for the duration of their time at the art gallery
Recognized by management as a dependable leader and problem solver
Responsible for day to day operations to include; checking email, taking calls, booking meetings and taking notes, making trips to town for office supplies
Developed and maintained efficient supply/inventory list for Art Gallery shows, and for the warehouse
Run monthly, quarterly, and yearly reports for management
Guest Service Representative / Manager of Attractions
GREAT WOLF LODGE
01.2005 - 01.2010
Supplied excellent customer service to all guest; to include, booking rooms, checking in and out guest, cleaning rooms, dressed as the mascot for all events
Promotion to MagiQuest manager in 2006 lead to opportunities that allowed me to travel to the other Great Wolf Resorts to help install the MagiQuest game, train employees and managers to run a smooth virtual, fantasy scavenger hunt styled video game
Spearheaded monthly meetings with staff to ensure great customer service, team building, and marketing
Attended all P & L meetings, maintained books for budgeting and cost control for outlets
Spearheaded the Project Green Wolf Environmental Awareness Committee in 2009
Group meets on a monthly basis to discuss ways that the Lodge can help improve environmental conditions with the help of guest and pack members
Received a perfect score and certification for Green Seal
Ensured quality control, maintenance and proper procedures for all attractions to include, Northern Lights Arcade, Mini Putt, Rock Wall, Gr8Space, and Race Zone
Education
Certification in Personal Trainer & Nutrition
International Sports Sciences Association 2021 to 2023
certificate of completion -
American Spirit Institute
Williamsburg, VA
2010
high school diploma - marketing education
Bruton High School
Williamsburg, VA
2003
Skills
Microsoft Word, Excel, Office, Publisher, and Power Point (10 years)
Management
Payroll
Strategic Planning
Profit & Loss
Research
Program Development
Marketing
Budgeting
Personal Training
Guest Services
Administrative Experience
Leadership
Patient confidentiality compliance
Typing
Customer service
Guest services
Certifications and Licenses
Certified Personal Trainer
Strong communication skills
Active listening
Decision-making
Team collaboration strengths
Healthcare regulations
Conflict resolution techniques
Interpersonal relationship building
Resourcefulness and initiative
Adaptability in healthcare settings
Problem-solving capacity
HIPAA compliance
Mental health awareness
Customer support
Data entry
Health promotion
Health education
Inbound call management
Strong work ethic
Teamwork and collaboration
Problem-solving
Time management
Attention to detail
Problem-solving abilities
Multitasking
Reliability
Organizational skills
Adaptability and flexibility
Self-driven and motivated
Certified in CPR/AED
Relationship building
Recordkeeping and documentation
Specimen collection
Quality control procedures
Affiliations
April 2021 to Present
International Sports Sciences Association certification in Personal Training.
Certified Nutrition Specialist
September 2023 to Present
Certification
Effective Communication for Environmental Public Health
Environmental Health and Shelters
General Environmental Health - EPHOC
VDH: Procedures and Considerations for Animal Head Removal for Rabies Testing
VDH: Sample Handling, Packaging and Shipping of Animal Rabies Specimens
VDH: Cybersecurity and HIPPA Training for MRC Volunteers
VDH: Basic Level Public Health Preparedness Certificate
VDH: Active Shooter Employee Training
Terrorism Security Awareness
DHRM-MVP-HR Policy and Law; Employees Selection - Modules 1-3
VDH: Migrant Labor Camp
VDH: Pool Disinfection
Certified Pool Operator
EPHOC - Swimming Pools and Recreational Facilities
VDH: Lodging Program - Modules 1&2 Facilities Inspection
DHRM - VA State Employees Disaster Awareness
VDH: Basic Level Public Health Preparedness
VDH: VDH's Role in Emergency Response
Well Components and Private Well Classification
VDH: EmpowerU: Novice Notice Drafting
VDH: Laws and Regulations
Timeline
Environmental Health Associate Contractor
VIRGINIA DEPARTMENT of HEALTH-Hampton & Peninsula Health District
06.2024 - Current
Store Manager
Duke's Barbershop
01.2017 - 08.2021
General Manager
SNAP FITNESS
01.2012 - 06.2024
Administrative Assistant
TK ASIAN ANTIQUITIES
01.2011 - 01.2012
Guest Service Representative / Manager of Attractions
GREAT WOLF LODGE
01.2005 - 01.2010
high school diploma - marketing education
Bruton High School
Certification in Personal Trainer & Nutrition
International Sports Sciences Association 2021 to 2023
certificate of completion -
American Spirit Institute
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