Energetic Healthcare professional dedicated to providing top-quality, patient-centered care. Highly skilled in addressing acute and chronic conditions. Resourceful navigation of complex healthcare environments to optimize patient care.
Helpful professional committed to making patients feel comfortable and secure. Proficient in cleaning and sanitizing patient rooms, documenting observations, and examining for symptoms. Compassionate approach to dealing with those under duress.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
2016
2016
years of post-secondary education
Work History
Certified Nursing Assistant
Appomattox adult health care services
Appomattox
01.2014 - Current
Assisted patients with daily living activities and personal hygiene.
Monitored vital signs and reported changes to nursing staff.
Maintained a clean and safe environment for residents and staff.
Documented patient information accurately in electronic health records.
Collaborated with healthcare teams to support patient care plans.
Educated patients on health practices and wellness programs.
Assisted patients with activities of daily living such as bathing, grooming, and dressing.
Monitored vital signs including blood pressure, pulse rate, respiration rate.
Observed and reported unusual symptoms and changes to charge nurse.
Responded quickly to emergency situations involving sudden illness or injury.
Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
Medical Assistant
Forest wellness center
Lynchburg
10.2024 - 10.2025
Assisted healthcare providers with patient examinations and routine procedures.
Managed patient records using electronic health record systems.
Scheduled patient appointments and coordinated follow-up care.
Educated patients on treatment plans and medication instructions.
Collected and prepared laboratory specimens for testing.
Maintained cleanliness and organization of examination rooms.
Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Administered injections, medications and treatments as directed by the physician.
Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Measured vital signs and took medical histories to prepare patients for examination.
Documented notes during patient visits.
Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
Medical Office Assistant
Centra Health - Lynchburg, VA
Lynchburg
10.2022 - 01.2024
Managed patient scheduling and appointment confirmations efficiently.
Assisted in maintaining accurate medical records and documentation.
Coordinated communication between patients and healthcare providers effectively.
Processed insurance claims and verified patient eligibility promptly.
Organized medical supplies and maintained inventory levels consistently.
Performed basic clerical duties such as filing documents, entering data into the computer system, photocopying forms and documents.
Scheduled patient appointments, answered incoming calls, and assisted with inquiries.
Assisted with referrals and prepared medical records for patients.
Managed medical records using an electronic health record system.
Greeted patients and visitors in a professional and friendly manner.
Followed HIPAA guidelines to ensure confidentiality of patient information.
Collected information, verified insurance and collected co-payments for patients as part of check-in process.
Prepared patient charts prior to each appointment.
Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
Checked vital signs such as temperature, pulse rate, respiration rate and blood pressure.
Maintained a clean work environment by adhering to infection control protocols.
Communicated effectively with other healthcare staff members regarding patient care plans.
Education
Associate of Applied Science - Health Administration
Liberty University
Lynchburg, VA
01.2023 - 12.2025
GED
Lynchburg, Virginia
Skills
Patient care
Electronic health records
Medical terminology
Health information management
Infection control
Quick problem solver
EMR / EHR
Condition monitoring
Medical office administration
Collecting vital signs
HIPAA compliance
Patient management
Patient assessments
Vital signs monitoring
Collecting specimens
Reliable team player
Assisting with personal grooming
Documenting behaviors
Performing patient intakes
Electronic charting
Timeline
Medical Assistant
Forest wellness center
10.2024 - 10.2025
Associate of Applied Science - Health Administration