Samantha Rowlands
Suffolk
Summary
Friendly, energetic, and highly organized professional with experience delivering exceptional customer service in fast-paced environments. Skilled in greeting guests, answering multi-line phones, scheduling appointments, managing multiple priorities, and maintaining HIPAA compliance. Recognized for remaining calm under pressure, demonstrating strong attention to detail, and communicating effectively with individuals from diverse backgrounds. Dependable, compassionate, and committed to creating a welcoming, positive experience while supporting efficient day-to-day operations.
Overview
2
2
years of professional experience
Work History
Front Desk Medical Receptionist
Schneider Eye Physicians
Suffolk
02.2026 - Current
- Welcomed patients and visitors with a friendly and professional demeanor.
- Coordinated appointment scheduling using electronic health record systems to ensure optimal patient flow.
- Conducted insurance verification and managed electronic health records (EHR) to facilitate accurate patient information.
- Managed fast-paced, multi-provider office while ensuring accuracy in patient paperwork and referrals.
Restaurant Server
Mi Casa Bella Bar & Grill
Suffolk
10.2025 - Current
- Provided friendly, attentive service to guests in a fast-paced restaurant environment.
- Greeted customers, explained menu options, answered questions, and provided recommendations.
- Accurately took food and beverage orders while ensuring guest preferences and special requests were met.
Medical Receptionist & Tehnician
Edwards Eye Care
Ahoskie
08.2025 - 02.2026
- Managed phone calls and scheduled appointments while providing clear information to patients to enhance their experience.
- Collected patient insurance details and processed necessary documentation for claims.
- Prepared patients for examinations by explaining procedures and prioritizing comfort to facilitate a positive experience.
- Assisted the optometrist during comprehensive eye exams and specialty evaluations.
- Conducted diagnostic testing, including OCT, retinal imaging, and visual field testing.
Personal Assistant
Revelle Realty
Murfreesboro
06.2025 - 08.2025
- Assisted real estate professionals with daily administrative tasks, property preparation, and client support.
- Uploaded and organized property photos, listings, and marketing materials to ensure accurate and appealing property presentations.
- Maintained organized property files, documents, and transaction-related records.
Legal Assistant
Law office of Brent Rowlands P.C.
Suffolk
01.2025 - 07.2025
- Assisted with the execution of wills, trusts, and estate planning documents by serving as a professional witness.
- Verified client identity and observed document signings to ensure proper procedures were followed.
- Maintained strict confidentiality and professionalism when handling sensitive client information.
Education
Home Education
Suffolk, VASkills
- Exceptional Customer Service
- Professional Communication
- Excellent Organizational Skills
- Reliability and Dependability
- Performs Effectively Under Pressure
- Thorough and Accurate Documentation
- Time Management
- Multitasking
- Adaptability
- Positive Attitude
- Critical Thinking
Affiliations
- Enthusiastic outdoor adventurer with a passion for adrenaline pumping activities like dirt bike & four wheeler riding. Thrive in active environments, enjoy new challenges, facing fears, and appreciate experiences that combine adventure, nature, and excitement.
Timeline
Front Desk Medical Receptionist
Schneider Eye Physicians
02.2026 - Current
Restaurant Server
Mi Casa Bella Bar & Grill
10.2025 - Current
Medical Receptionist & Tehnician
Edwards Eye Care
08.2025 - 02.2026
Personal Assistant
Revelle Realty
06.2025 - 08.2025
Legal Assistant
Law office of Brent Rowlands P.C.
01.2025 - 07.2025
Home Education