Samantha Sprouse
Ashland
Summary
Supervisor at Kings Dominion Amusement Park with skills in training and mentoring staff to enhance customer service and operational efficiency. Amazing in inventory control and safety protocols, continuesly implemented processes that reduced guest wait times, ensuring a seamless experience for up to 20,000 guests during peak times.
Overview
4
4
years of professional experience
Work History
Supervisor
Kings Dominion Amusement Park
10.2021 - 12.2025
- Supervised my buildings operations to ensure food safety and efficiency.
- Trained new staff on operational procedures and customer service standards.
- Monitored my team performance, providing feedback to enhance productivity and guest satisfaction.
- Implemented processes to improve workflow and reduced wait times for guests.
- Coordinates team members to be ready for peek times due to large amounts of guest, up too 20,000.
Education
High School Diploma -
Patrick Henrry High School
Ashland, VA01-2024
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Inventory control
- Safety protocols
- Multitasking Abilities
- Teamwork and collaboration
Timeline
Supervisor
Kings Dominion Amusement Park
10.2021 - 12.2025
High School Diploma -
Patrick Henrry High School