Samantha Wooding
Summary
Motivated professional with experience in high-volume customer service environments. Skilled in training new staff, managing reservations, and maintaining sanitation standards to ensure optimal dining experiences. Committed to driving customer satisfaction and operational efficiency.
Overview
7
7
years of professional experience
Work History
Server/Hostess
Red Robin
Richmond
04.2024 - Current
- Assisted in training new servers on restaurant procedures and customer service standards.
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Managed reservation system to optimize seating arrangements and flow.
Server
Brookdale Assisted Living
Richmond
08.2024 - 11.2025
- Assisted in food preparation and presentation for daily dining experiences.
- Maintained cleanliness and organization of dining areas throughout shifts.
- Communicated resident preferences to enhance personalized dining experiences.
- Ensured compliance with safety and sanitation standards in all food service tasks.
Cashier
Arby's
Richmond
02.2020 - 01.2024
- Maintained clean and organized workstations at all times.
- Assisted in training new cashiers on procedures and systems.
- Handled cash registers and balanced drawers at shift end.
Education
GED -
Henrico County Adult Education
1420 N Parham Rd01-2020
Skills
- POS operation
- Cash handling
- Multitasking and organization
- Customer service
Timeline
Server
Brookdale Assisted Living
08.2024 - 11.2025
Server/Hostess
Red Robin
04.2024 - Current
Cashier
Arby's
02.2020 - 01.2024
GED -
Henrico County Adult Education