Samuel Havens
Chesapeake
Summary
Detail-oriented professional with a solid foundation in mechanical engineering technology. Proven success in training teams and delivering exceptional customer service while maintaining high standards in food safety and preparation.
Overview
3
3
years of professional experience
Work History
Team Trainer and Associate
Chick-fil-A
Chesapeake, VA
02.2023 - Current
- Train and mentor team members in customer service best practices, fostering a positive work environment.
- Take customer orders in a friendly and timely manner, meeting company efficiency guidelines .
- Set positive example for team members by providing high-quality, efficient service.
- Maintain current knowledge of all team position requirements.
- Trained for food preparation and safe food-handling practices.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Education
Bachelor of Science - Mechanical Engineering Technology
Old Dominion University
Norfolk, VA12-2027
High School Diploma -
Deep Creek High School
Chesapeake, VA06-2023
Skills
- Experience with Torsional and Tensile Testing Devices
- AutoCAD and MATLAB
Timeline
Team Trainer and Associate
Chick-fil-A
02.2023 - Current
Bachelor of Science - Mechanical Engineering Technology
Old Dominion University
High School Diploma -
Deep Creek High School