Samuel Jarrett
Richmond,VA
Summary
Skilled Finance and Operations Controller bringing 15 years of experience working with high-volume retail organizations. Proven leadership and success in leading teams in achieving financial goals. Accomplished in working with stakeholders to develop business, financial and growth strategies.
Overview
10
10
years of professional experience
Work History
Area Finance and Operations Controller
H&M
11.2024 - Current
- Oversaw full financial performance of 25 stores, including sales and payroll forecasting
- Used analytics to help identify and drive selling opportunities in partnership with store teams
- Consistent track record of being able to meet quarterly and yearly profit targets through strong budget and payroll control
- Lead the development and rollout of store operational best practices to improve total store efficiency
- Communicated, coached, and followed up with store teams on business metrics, selling analysis, and improvement opportunities
Store Manager
H&M
10.2020 - 11.2024
- Oversaw store financial planning, to ensure store exceed all selling KPI's and maintained profitability
- Secured daily and weekly scheduling for staff of 15 colleagues
- Led all hiring related actions in store, from sourcing and interviewing to onboarding
- Conducted daily employee development conversations to improve performance and highlight opportunities
- Analyzed customer feedback data to identify store actions to improve customer experience
Department Manager
H&M
04.2016 - 10.2020
- Maintained sales floor presence, greeted customers, answered questions and assisted with purchases
- Directly responsible for half of the total store selling performance, equal to approximately $2.5 million per year
- Partnered with sales staff on store maintenance, customer service, and selling opportunities
- Conducted interviews for open positions and assisted with training process with team of store trainers
- Led colleague development through weekly check-ins, and initiated coaching conversations
Education
Associate of Science - Business Administration
Harrisburg Area Community College
Harrisburg, PennsylvaniaSkills
- Team Development
- Payroll Management
- Business analytics
- Operational efficiency
- Financial planning
- Forecasting
- Communication
- Profitability mindset
Timeline
Area Finance and Operations Controller
H&M
11.2024 - Current
Store Manager
H&M
10.2020 - 11.2024
Department Manager
H&M
04.2016 - 10.2020
Associate of Science - Business Administration
Harrisburg Area Community College