Summary
Overview
Work History
Education
Skills
Timeline
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Samuel Johns

Spotsylvania,VA

Summary

Accomplished technician with expertise in refrigeration and diesel mechanics from Amerit Fleet Solutions and Penske Truck Leasing. Demonstrated strong work ethic and attention to detail, enhancing equipment lifespan through preventive maintenance. Proficient in troubleshooting and customer service, boosting workshop productivity by 20% through training initiatives. Skilled in electrical troubleshooting and adept at following instructions.

Overview

3
3
years of professional experience

Work History

Reefer Technician

Amerit Fleet Solutions
08.2025 - Current
  • Assisted in maintaining and repairing refrigerated transport units to ensure optimal performance.
  • Learned safety protocols for handling refrigerants and operating cooling systems effectively.
  • Supported experienced technicians in diagnosing issues with refrigeration equipment.
  • Familiarized with tools and equipment used in the maintenance of reefer units.
  • Collaborated with team members to complete routine inspections on refrigeration systems.
  • Documented service activities accurately for compliance and future reference.
  • Improved equipment lifespan by performing regular preventive maintenance tasks on reefer units.
  • Engaged in ongoing training sessions to enhance technical knowledge and skills related to reefer technology.
  • Conducted quality control checks after each repair job to ensure proper functioning of all components before returning units back into service.

Diesel Mechanic

Penske Truck Leasing
12.2024 - 08.2025
  • Diagnosed mechanical issues using specialized tools and equipment to troubleshoot and resolve problems efficiently.
  • Performed routine maintenance and repairs on diesel engines, ensuring optimal performance and safety standards.
  • Assisted senior mechanics in overhauling engine components, enhancing knowledge of repair techniques and best practices.
  • Operated snow plow equipment to clear roadways efficiently during winter weather conditions.
  • Completed checklist of fluid levels, air filter, tire pressure, and more as part of service orders.
  • Boosted workshop productivity by training new hires in best practices for diesel mechanic procedures and techniques.

Air Duct Technician

Stanley Steemer International
04.2024 - 11.2024
  • Conducted thorough inspections of air duct systems for cleanliness and efficiency.
  • Operated specialized tools, including vacuums and blowers, for effective duct cleaning.
  • Adhered to safety protocols while performing maintenance on HVAC systems.
  • Assisted in diagnosing airflow issues and recommending solutions to enhance performance.
  • Educated clients on the importance of regular air duct maintenance for health benefits.
  • Adapted quickly to new technologies and methods in air duct cleaning processes.
  • Implemented preventative measures such as sealing leaks in ductwork or replacing damaged components to avoid future issues or malfunctions.

Customer Service Representative

Alorica
09.2023 - 04.2024
  • Resolved customer inquiries and complaints through effective communication and problem-solving techniques.
  • Provided product information and support to enhance customer satisfaction and retention.
  • Collaborated with team members to streamline processes, improving response times for service requests.
  • Assisted in training new staff on customer service protocols and company policies.
  • Developed strong relationships with customers, fostering loyalty and repeat business through personalized support.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Utilized collections software to track account statuses and manage follow-up actions.
  • Initiated contact with clients to discuss outstanding balances and payment options.

Delivery Driver

Instacart
07.2023 - 09.2023
  • Delivered packages efficiently, ensuring timely arrivals and customer satisfaction.
  • Operated GPS navigation systems to optimize delivery routes and minimize delays.
  • Maintained accurate records of deliveries and collected signatures upon receipt.
  • Communicated effectively with customers regarding delivery status and any changes.
  • Managed inventory of delivered goods, verifying accuracy against shipping documents.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.

Automotive Technician

NTB-National Tire & Battery
07.2022 - 07.2023
  • Performed routine maintenance tasks such as oil changes, tire rotations, and fluid checks.
  • Utilized diagnostic tools to identify mechanical issues and ensure accuracy of repairs.
  • Maintained clean and organized work areas to comply with safety regulations.
  • Assisted senior technicians in conducting routine maintenance and inspections on various vehicle models.
  • Provided exceptional customer service by explaining repair processes to clients clearly and professionally.
  • Participated in training sessions to enhance technical skills and stay updated on industry advancements.
  • Documented repair procedures and results accurately in service records for future reference.

Education

High School Diploma -

North Stafford High School
Stafford, VA
05-2022

Skills

  • Piping installation
  • Electrical troubleshooting
  • Filter replacement
  • Equipment inspection
  • Strong work ethic
  • Changing tires
  • Attention to detail
  • Valid Driver's license
  • Hand and power tools
  • Fluid exchanges
  • Parts replacement
  • Troubleshooting skills
  • Customer service
  • Ability to follow oral and written instructions
  • Knowledge of federal and state regulations
  • Alignments experience
  • Battery services
  • Heavy lifting
  • Knowledge of general shop procedures
  • Computer and software applications skills

Timeline

Reefer Technician

Amerit Fleet Solutions
08.2025 - Current

Diesel Mechanic

Penske Truck Leasing
12.2024 - 08.2025

Air Duct Technician

Stanley Steemer International
04.2024 - 11.2024

Customer Service Representative

Alorica
09.2023 - 04.2024

Delivery Driver

Instacart
07.2023 - 09.2023

Automotive Technician

NTB-National Tire & Battery
07.2022 - 07.2023

High School Diploma -

North Stafford High School

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