Samuel Owusu
Richmond
Summary
Healthcare support professional with experience supporting patient, hospital operations, and multidisciplinary healthcare teams within Cambridge University Hospitals NHS Foundation Trust. MBA graduate with strong customer service, communication and administrative skills. Committed to delivering excellent patient care, operational support, and service excellence.
Overview
8
8
years of professional experience
Work History
PORTER
Cambridge University Hospitals NHS Foundation Trust
Cambridge
01.2025 - 05.2026
- Transported patients safely and efficiently between wards, operating theatres, diagnostic departments, and treatment areas.
- Maintained patient dignity, comfort, and safety throughout transportation activities.
- Coordinated timely patient transportation requests to support efficient hospital operations and patient flow.
- Supported nurses, doctors, and healthcare teams to ensure efficient patient flow and hospital operations.
- Followed infection prevention, health and safety, and patient confidentiality procedures.
KITCHEN ASSISTANT
Cambridge University Hospitals NHS Foundation Trust
Cambridge
05.2024 - 01.2025
- Prepared and distributed meals tailored to patient dietary requirements, enhancing meal satisfaction.
- Maintained food safety, hygiene, and infection control standards.
- Supported daily catering operations, ensuring efficient service in a large healthcare environment.
- Collaborated with healthcare and catering teams to deliver high-quality patient service.
QUALITY ASSURANCE EXECUTIVE
Esoko Limited
07.2019 - 12.2023
- Reviewed, validated, and analyzed field data to ensure accuracy and quality standards.
- Provided technical support and guidance to field teams and supervisors.
- Conducted monitoring activities and contributed to process improvement initiatives.
- Assisted with training and performance support for field personnel.
REVENUE / MONITORING OFFICER
Kwabre East Municipal Assembly
10.2018 - 09.2019
- Coordinated revenue collection and monitoring activities to ensure compliance across the municipality.
- Issued demand notices and tracked payment compliance from businesses to enhance revenue collection.
- Maintained financial records and prepared cash book entries.
- Prepared financial reports and maintained accurate administrative documentation to support operational efficiency.
Education
Master of Business Administration (MBA) -
Anglia Ruskin University
Cambridge, United Kingdom11-2024
Bachelor of Technology - Accounting with Computing
Kumasi Technical University
Ghana10-2019
Higher National Diploma (HND) - Accounting with Computing
Kumasi Technical University
Ghana10-2016
Skills
- Patient Transportation & Support
- Patient Handling
- Patient Safety & Confidentiality
- Patient Interaction
- Healthcare Operations
- Patient Records Management
- Administrative Support
- Microsoft Office (Word, Excel, Outlook)
- Problem Solving
- Time Management
- Communication & Teamwork
- Scheduling Support
Timeline
PORTER
Cambridge University Hospitals NHS Foundation Trust
01.2025 - 05.2026
KITCHEN ASSISTANT
Cambridge University Hospitals NHS Foundation Trust
05.2024 - 01.2025
QUALITY ASSURANCE EXECUTIVE
Esoko Limited
07.2019 - 12.2023
REVENUE / MONITORING OFFICER
Kwabre East Municipal Assembly
10.2018 - 09.2019
Master of Business Administration (MBA) -
Anglia Ruskin University
Bachelor of Technology - Accounting with Computing
Kumasi Technical University
Higher National Diploma (HND) - Accounting with Computing
Kumasi Technical University