Summary
Overview
Work History
Education
Skills
References
Timeline
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Sandra Paige Hawkins

Colonial Beach

Summary

Project management specialist with expertise in coordinating complex projects and analyzing data to drive process improvements. Demonstrated success in delivering high-quality results and enhancing operational efficiency. Strong background in technical support and systems analysis, with proven ability to troubleshoot complex issues and foster team collaboration. Experienced in developing training programs that enhance employee performance and ensure compliance, contributing to optimized project outcomes.

Overview

10
10
years of professional experience

Work History

Project Management Specialist

Valkyrie Enterprises
Dahlgren
03.2025 - Current
  • Coordinated project timelines and deliverables with cross-functional teams.
  • Assisted in developing project plans and documentation for stakeholders.
  • Monitored project progress and reported updates to management regularly.
  • Executed administrative tasks to streamline project management processes.
  • Adapted quickly to changing priorities while managing multiple complex projects simultaneously.
  • Drafted detailed project reports outlining progress, successes, challenges and risks associated with each project.
  • Ensured compliance with organizational policies when executing any aspect of a given project.
  • Analyzed data from multiple sources in order to identify trends and develop solutions for process improvement initiatives.
  • Managed day-to-day operational aspects of projects including budgeting, scheduling and resource allocation.
  • Built and established strong partnerships with teams, vendors and contractors.
  • Submitted project deliverables to clients, consistently adhering to quality standards.
  • Produced thorough, accurate and timely reports of project activities.
  • Participated in professional development opportunities to stay current with industry trends and technologies.

Operations Manager

Aurora Consulting Group, LLC
Visalia
07.2021 - 03.2025
  • Supervised team members to ensure compliance with company policies.
  • Developed training programs to improve employee performance.
  • Coordinated project timelines and resources for client deliverables.
  • Analyzed operational data to identify areas for enhancement.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
  • Lead day-to-day office operations and effectively utilized QuickBooks to manage office finances, projecting annual budgets.
  • I strengthened my customer service, communication, problem-solving, and management skills by collaborating with various businesses.
  • Monitored and ordered office supplies while managing the overall department inventory.
  • Maintain accounts receivable, collect on past-due invoices, and maintain reputable relationships with customers to ensure satisfaction and customer retention.
  • Assured appointment scheduling, consult management, appointment reminders, and other program responsibilities are accomplished accurately and prior to established deadlines.
  • Processed and maintained payroll; reconciled and funded net payroll taxes; monitored benefit deductions, and coordinated any necessary adjustments.
  • Generate engagement letters, proposals, and retention information, and process tax returns.
  • Processed invoices related to operations expenses using accounting software programs, such as QuickBooks Accounting Suite.
  • Ensured compliance with Generally Accepted Accounting Principles.
  • Developed and maintained cost accounting systems.
  • Conducted regular audits of accounting records to ensure accuracy.
  • Assisted accounting staff with month-end closing processes.
  • Provided guidance on complex accounting issues such as revenue recognition, lease accounting, equity compensation plans.
  • Maintained accurate and timely job cost accounting records.
  • Oversaw financial management, budget management, accounting and payroll activities.
  • Inputted journal entries into accounting software system.
  • Trained new staff members on revenue accounting procedures.
  • Managed and directed budgets, expenditures, accounting, financial reporting.

Aegis Fire Controlman

US Navy
Norfolk
06.2015 - 06.2021
  • Operated and maintained advanced fire control systems on naval vessels.
  • Conducted routine inspections to ensure system functionality and safety compliance.
  • Collaborated with team members to troubleshoot and resolve technical issues effectively.
  • Monitored radar and tracking systems for enemy threats during naval operations.
  • Conducted tests on various components of the fire control system to ensure accuracy.
  • Analyzed data from simulations and exercises to identify areas for improvement in the fire control system.
  • Coordinated with other departments in order to maintain operational readiness of weapons systems.
  • Ran diagnostics on equipment and associated networks to ensure operational computer systems.
  • Utilized computer-based programs to analyze data related to the performance of weapons systems.
  • Operated and maintained the Aegis weapons computer system, consisting of OJ-451 and OJ-663 computer consoles, OL-191 C&D data repeater, OL-318 and OL-224 ADS data repeater, ON-201 intercommunications system, and LS-653 intercommunications box.
  • Maintained and programmed ADS, C&D, SPY, WCS computer systems, as well as UH-16 disk drives.
  • Performed corrective and preventative maintenance on the Aegis computer auxiliary skid.
  • Conduct daily and weekly meetings regarding the quality assurance of equipment costs for purchases, and money saved for preventive maintenance.
  • Utilized schematics and electrical diagrams for fault isolation down to the component level.
  • Participated in the Aegis light-off period on board the USS Gonzalez, consisting of verification of equipment statuses, as well as integrated preventative and corrective maintenance with DOD and private military contractors.
  • Participated in USS Gonzalez INSURV 2018, which consisted of the verification of the operability of all Aegis combat systems equipment, resulting in the successful deplorability status of USS Gonzalez.

Education

High School Diploma -

Visalia Adult School
Visalia, CA
05-2015

Some College (No Degree) - General Studies

SUNY Schenectady
Schenectady, NY

Skills

  • ACTIVE SECRET Clearance
  • Microsoft office suite expert
  • Software testing
  • Systems analysis
  • Attention to detail
  • Technical support
  • Technical troubleshooting
  • Manual testing
  • Critical thinking
  • Functional testing
  • Risk management
  • Data analysis
  • Customer relationship management
  • Problem solving
  • Process improvement
  • Subject matter research

References

References available upon request.

Timeline

Project Management Specialist

Valkyrie Enterprises
03.2025 - Current

Operations Manager

Aurora Consulting Group, LLC
07.2021 - 03.2025

Aegis Fire Controlman

US Navy
06.2015 - 06.2021

High School Diploma -

Visalia Adult School

Some College (No Degree) - General Studies

SUNY Schenectady

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Sandra Paige Hawkins