SANDRA MURPHY

• Listed and sold residential properties
• Qualified clients for down payment and closing cost assistance programs
• Prepared contracts and guided clients through closing process
• Built strong relationships with clients, brokers, and fellow agents

Assist with Canvass Launches, Phonebanking, train upcoming volunteers, help build for events, and stage the office.

• Provided excellent customer service in the Cosmetics and Fragrances department
• Processed fulfillment and in-store pickup orders
• Assisted customers with product recommendations

• Greeted and assisted customers, directing them to appropriate departments
• Communicated buyer needs and objections to sales staff
• Aided in resolving conflicts between customers and sales representatives

• Organized and maintained files using an alphabetical and numerical system
• Purged outdated records, improving file room efficiency

• Scheduled appointments and managed calendar for 17 staff members
• Tracked and balanced daily sales and handled banking duties
• Maintained high levels of customer satisfaction and consulted with product vendors

• Supported attorneys in probate and real estate cases
• Conducted legal research and prepared legal documents
• Interacted with clients and witnesses for case preparation and mediation support