Sandro Miranda
Louisa
Summary
Accomplished Operational Manager with a proven track record at Sherwin Williams, enhancing performance through operations management and team leadership. Excelled in inventory management and conflict resolution, significantly improving departmental efficiency. Skilled in customer service, adept at fostering client retention and satisfaction.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Operational Manager
Sherwin Williams Co
04.2018 - Current
- Analyzed data trends to identify areas for process improvement, ultimately driving higher levels of performance across all departments.
- Optimized inventory management strategy through accurate forecasting and demand planning methodologies.
- Demonstrated expertise in conflict resolution through mediating disputes between team members or departments, facilitating a harmonious work environment.
- Coordinated efforts among various departments to effectively manage resources and meet project deadlines consistently.
CNA
UVA Health
05.2014 - 09.2017
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
Education
High School Diploma -
Louisa County High School
Louisa, VA05-2013
Skills
- Customer service
- Operations management
- Team leadership
- Decision-making
- Inventory management
- Financial management
- Operations oversight
- Staff management
- Customer retention
Certification
Fork-lift Certified
Certified forklift trainer
Recommended for Supplier of the year for 2 consecutive years at the Vama Awards
I was nominated for 2023 and 2024 supplier of the year for my exceptional customer service and ability to complete task effectively and efficiently
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Operational Manager
Sherwin Williams Co
04.2018 - Current
CNA
UVA Health
05.2014 - 09.2017
Fork-lift Certified
Certified forklift trainer
High School Diploma -
Louisa County High School
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