Dynamic Office Manager with extensive experience at Primary Urgent Care, recognized for enhancing operational efficiency and delivering exceptional customer service. Proficient in account reconciliation and vendor negotiation, achieving significant cost savings. Adept at fostering communication between management and staff, ensuring a collaborative and productive workplace environment.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
37
37
years of professional experience
Work History
Office Manager
Lake Jackson Vol Fire Department
07.2010 - Current
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
Streamlined office operations by implementing efficient filing systems and organizational strategies.
Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
Office Manager
Primary Urgent Care
06.2006 - 06.2010
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
Streamlined office operations by implementing efficient filing systems and organizational strategies.
Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
Facilitated smooth office relocations by meticulously planning and coordinating all aspects of move.
Reduced overhead costs significantly through negotiation of vendor contracts for office supplies and services.
Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
Resolved office disputes swiftly and equitably, maintaining harmonious workplace.
Office Manager
Crestwood Pediatric Associates
01.2000 - 06.2006
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
Office Manager
Manassas Pediatrics
04.1988 - 01.2000
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
Education
High School Diploma -
Osbourn Park High School
Manassas
06-1980
Skills
Customer service
Office management
Organizational skills
Office administration
Data entry
Clear oral/written communication
Scheduling and calendar management
Payroll processing
Bookkeeping
Document management
Payroll and budgeting
Account reconciliation
Mail handling
Timeline
Office Manager
Lake Jackson Vol Fire Department
07.2010 - Current
Office Manager
Primary Urgent Care
06.2006 - 06.2010
Office Manager
Crestwood Pediatric Associates
01.2000 - 06.2006
Office Manager
Manassas Pediatrics
04.1988 - 01.2000
High School Diploma -
Osbourn Park High School
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