Dynamic operations manager with a proven track record at Cognizant Technology Solutions, excelling in resource deployment management and revenue forecasting. Recognized for driving operational excellence, achieving multiple awards, and fostering stakeholder collaboration. Skilled in cost management and continuous improvement, delivering actionable insights that enhance business performance.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Manager – Operations – IDE (NA, LATAM)
Cognizant Technology Solutions
Aldie
01.2013 - Current
As Resourcing Manager of NA and LATAM, my responsibilities include, but are not limited to, planning, organizing, and managing the deployment of the right talent at the right speed and at the right cost to meet business objectives.
Develop and implement resource deployment strategies to align with business goals.
Plan and allocate resources to projects, and track their billability and utilization.
Collaborate with businesses to understand the resource needs, expectations, and address concerns.
Identify and communicate business needs to the Supply Chain capacity and quality teams.
Foster relationships with stakeholders to ensure collaboration.
Provide regular status updates and publish reports to stakeholders, including business leaders, and other stakeholders.
Conduct a weekly review with business leaders and other stakeholders to discuss the demand and supply trends, address concerns, and align on future plans.
Led and managed a team of resource deployment specialists.
Tracked and analyzed existing and pipeline opportunities across all stages in WinZone, providing actionable insights to business stakeholders through reviews.
Measure the accuracy of revenue forecasts against actuals, and analyze the trends.
Collaborated with commercial leaders to identify sales forecasts and reporting gaps, mitigating potential revenue target impacts.
Spearheaded regular business reviews, including MBR and QBR, to align commercial forecasting.
Education
B.E - electronics and Communication
Anna University
Chennai
Skills
Operations Excellence and Analysis
Revenue forecasting
Cost management
Continuous Improvement
Problem Solving
SGA budgeting
Business Analysis
Reporting
Talent deployment
Resource management
Stakeholder engagement
Certification
Certified SAFe Scrum Master
Awards Recognition
Bronze award for Operational excellence, 09/01/19, In fulfillment and revenue forecasting activity - MLEU
Gold awards for Enabling team, 12/01/20, MLEU
Gold award, 01/01/21, For CMT Fulfillment – CDE
Silver award, 01/01/22, For leading and supporting DevOps community – IDE
Timeline
Manager – Operations – IDE (NA, LATAM)
Cognizant Technology Solutions
01.2013 - Current
B.E - electronics and Communication
Anna University
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