Sanjum Sandhu
Glen Allen
Summary
Dedicated team member skilled in patient care, POS handling, and medical office management. Committed to strong customer/patient understanding and problem-solving to offer efficient yet comprehensive care. Ready to continue strengthening satisfaction and learning new methods to deliver optimal experiences for coworkers and patients.
Overview
3
3
years of professional experience
Work History
Medical Assistant
Richmond Gastroenterology Associates
Richmond
05.2025 - 08.2025
- Recorded and reviewed patients' medical histories and vital signs
- Prepared examination rooms with proper sterilization techniques
- Coordinated appointment scheduling and provided pre- and post-procedural instructions to enhance patient understanding
- Collaborated with healthcare professionals to design holistic patient care plans
- Educated patients on medication prescriptions and alternative options based on their insurance coverage to ensure informed choices
- Reviewed medication history to identify discrepancies aligning with patient symptoms, aiding in accurate diagnosis
Golf Shop Attendant
The Dominion Country Club
Glen Allen
03.2024 - 08.2024
- Processed sales transactions through point-of-sale systems, ensuring accurate and prompt service.
- Provided information on club events, promotions, and membership options.
- Managed phone calls and resolved issues for patrons, ensuring a positive experience and respecting their time.
- Maintained cleanliness and organization of the golf shop environment.
- Oversaw opening and closing of golf shop, safeguarding merchandise and maintaining operational readiness.
- Worked with PGA professionals to design optimal tee time schedules
Cashier
Chipotle Mexican Grill
Glen Allen
05.2022 - 08.2022
- Managed cash register operations and reconciled cash drawer to ensure accurate financial transactions.
- Delivered friendly, timely service to create positive customer interactions.
- Maintained cleanliness and organization of the front counter area.
- Maintained a clean dining environment and stocked items to support customer convenience.
- Collaborated with team members to ensure smooth service flow.
Education
Bachelor of Arts - Cognitive Science
University of Virginia
Charlottesville, VA05-2028
High School Diploma -
Collegiate School
Richmond, VA05-2024
Skills
- Patient care
- Clinical data entry
- Medical terminology
- Appointment scheduling
- Patient assessments
- HIPAA compliance
- Laboratory specimen collection
- Laboratory safety protocols
- Health insurance processing
- Customer service
- Team collaboration
- Complex Problem-solving
- Reliable team player
- Strong communication skills
- Medical office management
- Patient relations
Languages
English
Full Professional
French
Professional
Punjabi
Professional
Timeline
Medical Assistant
Richmond Gastroenterology Associates
05.2025 - 08.2025
Golf Shop Attendant
The Dominion Country Club
03.2024 - 08.2024
Cashier
Chipotle Mexican Grill
05.2022 - 08.2022
Bachelor of Arts - Cognitive Science
University of Virginia
High School Diploma -
Collegiate School