Sanmita Chowdhuri
Short Pump
Summary
Dynamic Admin and Customer Service professional with proven expertise at Ahlers India Pvt Ltd. Skilled in logistical orchestration and resource allocation, I excelled in enhancing client satisfaction and streamlining inventory management. My proactive approach to order fulfillment and complaint tracking significantly improved service efficiency and client relations.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Admin and Customer Service representative
Ahlers India Pvt Ltd.
01.2009 - 01.2010
- In my role as an Admin and Customer Service representative, I was actively engaged in client interactions and responsible for managing logistics inventory updates received from various shipping vendors.
Admin and Customer Service professional
Maxicon Shipping Agencies Pvt. Ltd
01.2008 - 01.2009
- In my capacity as an Admin and Customer Service professional, I was actively involved in client interactions and responsible for overseeing logistics inventory updates and Cargo status provided by different shipping vendors.
Education
Post Graduate Diploma - Management (Human Resource Management)
AIMA
New Delhi01.2008
Bachelor of Commerce -
Calcutta University
01.2004
Skills
- Logistical orchestration and resource allocation
- Inventory management and logistics coordination
- Service coordination and customer handling
- Order fulfillment and complaint tracking
- Refund management and support
Certification
- A1 certification in German language
- 1 year Certification in Art and Craft from 'Shilpa Shree Art and Craft Society'
Languages
- English, Speak/Write
- Hindi, Intermediate
Hobbies and Interests
- Painting
- Craft
- Baking
- Cooking
- Reading
Family
Ayan Chowdhuri, Shreyan Chowdhuri
Timeline
Admin and Customer Service representative
Ahlers India Pvt Ltd.
01.2009 - 01.2010
Admin and Customer Service professional
Maxicon Shipping Agencies Pvt. Ltd
01.2008 - 01.2009
Post Graduate Diploma - Management (Human Resource Management)
AIMA
Bachelor of Commerce -
Calcutta University
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