Santiago Hernandez
Manassas
Summary
Proven to excel in high-pressure environments, I leveraged exceptional customer service and cash handling skills at Cracker Barrel, enhancing guest experiences through efficient multitasking and teamwork. My dedication to excellence is evident in my ability to significantly improve service quality, showcasing a strong work ethic and a knack for engaging guests.
Overview
2
2
years of professional experience
Work History
Server
Cracker Barrel
01.2024 - 12.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Crew Member
McDonald's
04.2023 - 01.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Unity Reed Highschool
2024
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Languages
Spanish
Native or Bilingual
Timeline
Server
Cracker Barrel
01.2024 - 12.2024
Crew Member
McDonald's
04.2023 - 01.2024
Unity Reed Highschool
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