Sara A Britnell
Fincastle
Summary
I am well versed in payment processing, organization, and customer assistance. As well as hard working, punctual, and a quick learner that can adapt quickly to most situations.
I understand my way around a computer and the internal systems that may stump others. I keep up with high work loads and quick paced environments.
I am currently looking to get out of the food service industry.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Waitress
Crab Du Jour
02.2024 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Answered customers' questions, recommended items, and recorded order information.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Hostess
Steel City Pizza
07.2021 - 06.2022
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Education
Associate of Science - Mathematics Education
Virginia Western Community College
Roanoke, VA05-2026
Certifications -
Botetourt Technical Educational Center
Buchanan VA05-2023
High School Diploma -
James River Highschool
Buchanan, VA05-2023
Skills
- Able to multitasking well
- Team collaboration
- Calm and Composed
- Organized
- Technological understanding
- Memory Retention
Certification
Computer Systems Technology PC Pro Certification
Computer Systems Technology Security Pro Certification
Languages
English
Native or Bilingual
Interests
- Knitting and Crocheting
- I enjoy coding at a beginner level - almost went to school for it-
- I like looking at the stars and learning about constellations
- Casual Reading
- Animal Care
Timeline
Waitress
Crab Du Jour
02.2024 - Current
Hostess
Steel City Pizza
07.2021 - 06.2022
Associate of Science - Mathematics Education
Virginia Western Community College
Certifications -
Botetourt Technical Educational Center
High School Diploma -
James River Highschool
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