Sara Flores
Lorton
Summary
Driven individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
2026
2026
years of professional experience
Work History
Server/Assistant Manager
Tacos and Tequila
03.2023 - Current
- Cultivated warm relationships with regular customers.
- Kept register accurate through correct billing, payment processing, and cash management practices.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Sales Associate
BTC Services
2020 - 2022
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Developed strong rapport with customers and created positive impression of business.
Education
No Degree - Business Management
Old Dominion University
Norfolk, VAHigh School Diploma -
South County High School
Lorton, VA06-2020
Skills
- Strong leadership
- Customer Service
- Cash Control Accuracy
- Upselling strategies
- Staff training and development
- Relationship building
- Problem resolution
- Product knowledge
- Inventory management
- Sales monitoring
- Goal setting
- Team building
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Server/Assistant Manager
Tacos and Tequila
03.2023 - Current
Sales Associate
BTC Services
2020 - 2022
No Degree - Business Management
Old Dominion University
High School Diploma -
South County High School
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