Sara Fowler
Kenbridge
Summary
With a proven track record at Heritage Hall, I excel in delivering exceptional patient care and fostering strong relationships, showcasing my expertise in HIPAA compliance and my reliable team spirit. My approach has significantly enhanced patient satisfaction and operational efficiency, positioning me as a valuable asset to any healthcare team.
Overview
25
25
years of professional experience
Work History
Certified Nursing Assistant
Heritage Hall
08.2024 - Current
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Built rapport with patients and families, providing emotional support during difficult times.
Preschool Teacher
First Christian School
08.2022 - 08.2024
- Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
- Developed weekly lesson plans and activities to engage children and promote learning.
- Maintained organized, fun and interactive classroom to help children feel safe.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Designed creative lesson plans that incorporated hands-on activities and interactive learning experiences to foster curiosity and engagement in young learners.
- Established positive communication with parents in daily conversation and formal conferences.
- Applied play-based strategies to provide diverse approaches to learning.
- Boosted children''s social development by promoting positive interactions among peers through group activities and collaborative projects.
- Increased parent involvement by effectively communicating with families about upcoming events, volunteer opportunities, and student progress reports.
- Initiated parent-teacher meetings to discuss children's progress, strengthening family-school connections.
Medical and Dental Billing Consultant
Community Care Network of VA
09.2012 - 05.2016
- Improved billing accuracy by analyzing and resolving discrepancies in invoices.
- Assisted clients with billing inquiries to enhance customer satisfaction.
- Enhanced revenue collection with efficient management of billing cycles.
- Increased client retention by providing exceptional billing support and solutions.
- Resolved complex billing issues, improving client relations and trust.
- Maintained detailed records of all client interactions regarding billing matters, contributing to a comprehensive customer relationship management database.
- Ensured compliance with industry regulations, maintaining up-to-date knowledge of changes and best practices in the field of billing.
- Implemented electronic invoicing system, reducing paper usage and increasing overall efficiency within the department.
- Follow up of all unresolved claims with insurance companies
Sales and Service Specialist
Verizon Landline Formally Bell Atlantic
12.1999 - 11.2010
- Developed strong rapport with customers, fostering loyalty and trust for sustained business growth.
- Coordinated with marketing department on promotional campaigns to boost brand awareness among target demographics; driving lead generation through strategic initiatives.
- Provided expert product knowledge, demonstrating the value proposition of offered services or products to prospective clients.
- Sales of both new and existing customers to include both residential and business customers.
- Trouble shoot repair issues
- Customer retention
Education
High School Diploma -
Highland Springs High School
Highland Springs, VA06-1992
Skills
- Patient care
- HIPAA compliance
- Reliable team player
- Collecting vital signs
- Bathing assistance
- Alzheimer's and dementia care
- Bedside manner
- Dressing assistance
- Recording vital signs
- Electronic charting
- Mobility assistance
- Feeding assistance
Accomplishments
- Ranked top 20 in sales
Timeline
Certified Nursing Assistant
Heritage Hall
08.2024 - Current
Preschool Teacher
First Christian School
08.2022 - 08.2024
Medical and Dental Billing Consultant
Community Care Network of VA
09.2012 - 05.2016
Sales and Service Specialist
Verizon Landline Formally Bell Atlantic
12.1999 - 11.2010
High School Diploma -
Highland Springs High School
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