Sara Gamboa Ketterer
Ashburn
Summary
Motivated individual with practical experience in customer engagement and brand representation. Utilizes effective communication and analytical thinking skills to support promotional efforts and enhance customer experiences. Eager to contribute to international relations initiatives through hands-on learning.
Overview
2
2
years of professional experience
Work History
Brand Representative
Hollister
09.2024 - 10.2026
- Engaged customers through product knowledge and effective communication strategies.
- Assisted in visual merchandising to enhance store appeal and drive sales.
- Maintained inventory accuracy by conducting regular stock checks and audits.
- Collaborated with team members to implement promotional events and campaigns.
- Supported management in maintaining operational standards and achieving sales goals.
- Completed floorsets, filled floor, and rang up customers.
Cashier
Giant Food Stores
09.2024 - 06.2025
- Processed customer transactions accurately using point-of-sale systems.
- Assisted customers with inquiries, providing exceptional service and product information.
- Maintained clean and organized checkout area to enhance customer experience.
- Collaborated with team members to ensure efficient workflow during peak hours.
- Handled cash management tasks, including balancing registers at end of shifts.
- Resolved customer complaints promptly, ensuring satisfaction and loyalty retention.
Education
Bachelor of Science - Global Affairs
George Mason University
Fairfax, VA05.2029
Skills
- Goal oriented
- Brand awareness
- Brand building
- Effective communicator
- Customer relations
- Communication skills
- Customer service
- Branding
- Customer engagement
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Brand Representative
Hollister
09.2024 - 10.2026
Cashier
Giant Food Stores
09.2024 - 06.2025
Bachelor of Science - Global Affairs
George Mason University