Sara Kite
Grottoes
Summary
Compassionate Family Caregiver experienced in assisting individuals across all age groups. Created welcoming environments and transformed challenges into positive, lasting experiences through dedication and enthusiasm.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Family Caregiver
Household
Grottoes
05.2014 - Current
- Managed household tasks including meal preparation and grocery shopping.
- Coordinated medical appointments and ensured timely medication administration.
- Maintained a safe and clean environment within the household setting.
- Transported family members to medical appointments and other errands as needed.
- Assisted family member with daily activities, such as bathing, dressing and grooming.
- Performed light housekeeping tasks such as laundry, vacuuming, dusting, and changing bed linens.
- Encouraged physical activity through walks outside or simple exercises indoors.
Server
Thirstys Burgers
Elkton
04.2024 - 10.2024
- Provided prompt and friendly service to customers at a popular burger restaurant.
- Took accurate food and drink orders using a point-of-sale system.
- Assisted customers with menu selections, offering recommendations and answering questions.
- Collaborated with kitchen staff to ensure timely meal preparation and delivery.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Processed customer payments efficiently while handling cash and credit transactions.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Assisted in training new servers.
Cafe Manager
Barnes & Noble
Harrisonburg
08.2003 - 05.2014
- Managed daily operations of cafe ensuring smooth service.
- Trained staff on customer service and food safety standards.
- Conducted training sessions to equip new hires with essential skills for success in their roles.
- Recruited, trained, and evaluated cafe staff to maintain high performance standards.
- Oversaw inventory management and ordered supplies as needed.
- Ensured compliance with health regulations and safety protocols.
- Set goals for staff performance while providing feedback to motivate them towards success.
- Collaborated with bookstore staff for events and promotions coordination.
Counter Server
Brooklyn's Delicatessen
Harrisonburg
07.2002 - 08.2004
- Provided exceptional customer service in a fast-paced delicatessen environment.
- Engaged with customers to understand their preferences and recommend menu items.
- Greeted incoming guests with a friendly smile and provided knowledgeable service.
- Prepared and assembled sandwiches, salads, and other deli items for customers.
- Operated cash register and processed customer transactions accurately and efficiently.
- Operated cash registers for transactions with customers.
- Maintained cleanliness and organization of the service counter and dining area.
- Maintained a clean, organized and stocked work station.
- Completed daily opening and closing duties including cleaning counters and restocking supplies.
Receptionist
Dr.'s Downey & Veith, Optometrists
Elkton
04.2000 - 06.2002
- Greeted patients warmly and ensured a positive first impression.
- Answered phone calls promptly and addressed patient inquiries effectively.
- Managed appointment scheduling and maintained accurate patient records.
- Coordinated and confirmed patient appointments to ensure effective scheduling.
- Collaborated with optometrists to facilitate smooth patient flow during visits.
- Assisted patients in glasses frame selection.
- Processed payments and updated accounts to reflect balance changes.
Education
Spotswood High School
Penn Laird, VASkills
- Food safety compliance
- Household management
- Inventory management
- Staff training
- Time management
- Scheduling
- Customer relationship management
- Attention to detail
- Team building
- Effective communication
- Conflict resolution
- Problem solving
- Critical thinking
- Positive reinforcement
Languages
English
Native/ Bilingual
Spanish
Limited
Certification
- Certified Phlebotomy Technician, April 2018
References
References available upon request.
Timeline
Server
Thirstys Burgers
04.2024 - 10.2024
Family Caregiver
Household
05.2014 - Current
Cafe Manager
Barnes & Noble
08.2003 - 05.2014
Counter Server
Brooklyn's Delicatessen
07.2002 - 08.2004
Receptionist
Dr.'s Downey & Veith, Optometrists
04.2000 - 06.2002
Spotswood High School