Sara Knight
Fredericksburg
Summary
Organized Insurance Claims professional offering expertise in investigation, litigation and settlements. Proficient in executing claims transactions and applying settlement protocols to foster timely, fair and accurate claims processing. Track record of superior performance in tea, leadership roles.
Overview
8
8
years of professional experience
Work History
Claims Examiner
GEICO
11.2021 - Current
- Conducted coverage, liability, and damage investigations, processed Personal Injury Protection claims, and evaluated and settled Bodily Injury, Uninsured Motorist, and Underinsured Motorist claims in Maryland and Washington, DC, Pennsylvania, New Jersey, and New York.
- Managed the settlement of complex, high-value claim and suit files and worked with Counsel to form a defense for our Insureds
- Monitored reserves to ensure adequate funds were available for claim settlements.
- Reviewed medical records and documents to determine coverage eligibility of claims for insurance benefits.
- Paid and processed claims within designated authority level.
- Provided excellent customer service, resolving claimant concerns and queries promptly.
Telephone Claims Representative 2
GEICO
05.2018 - 11.2021
- Conducted coverage, liability, and damage investigations, processed Personal Injury Protection claims, and evaluated and settled Bodily Injury claims
- Piloted an unrepresented program and handled unrepresented claims for Maryland, Washington, DC and Pennsylvania
- Handled attorney represented Bodily Injury and Uninsured Motorist claims in Maryland, Washington, DC and Pennsylvania
Telephone Claims Representative 1
GEICO
05.2017 - 05.2018
- Conducted coverage, liability, and damage investigations on newly filed claims and processed Personal Injury Protection claims for Insureds and their passengers in Maryland and Washington, DC
Education
BA - English
University of Mary Washington
Fredericksburg, VASkills
- Yellow Belt Certified
- Casualty Claims
- Litigation Claims
- Communication
- Public Speaking
- Letter Writing
- Problem-solving
- Coverage analysis
- Liability assessment
- Claims processing
- Settlement negotiation
- Risk assessment
- Legal document interpretation
References
Available upon request.
Timeline
Claims Examiner
GEICO
11.2021 - Current
Telephone Claims Representative 2
GEICO
05.2018 - 11.2021
Telephone Claims Representative 1
GEICO
05.2017 - 05.2018
BA - English
University of Mary Washington