Sara-Marie Ifeanyi
Hampton
Summary
Dynamic and detail-oriented professional with exceptional customer service skills honed at Fieldings Italian Cuisine. Proven ability to manage high-pressure situations while ensuring satisfaction. Adept at team collaboration and effective communication, with certifications in first aid and CPR, enhancing overall safety and service quality.
Driven worker with solid background in hospitality, adept at delivering exceptional guest experiences and maintaining welcoming environment. Successfully managed high-volume guest interactions, ensuring smooth operations and guest satisfaction. Demonstrated strong interpersonal skills and effective problem-solving abilities.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Host
Fieldings Italian Cuisine
09.2022 - 08.2025
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed reservation system, coordinating seating arrangements effectively.
- Assisted in maintaining cleanliness and organization of dining area.
- Communicated guest needs to kitchen and service staff promptly.
- Handled customer inquiries with professionalism and courtesy.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
Education
Bachelor of Science - Biology Pre-Dental
Hampton University
Hampton, VA05-2029
High School Diploma -
The Woodlands High School
The Woodlands, TXSkills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Exceptional communication
- Detail-oriented
- Professional appearance
- First aid training
- CPR certified
- Team coordination
- Patient care
- Taking vitals
Accomplishments
- Collaborated with team of doctors in the development of breast cancer awareness.
- Achieved patient hospitality by completing various task with accuracy and efficiency.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
CPR
Languages
Spanish
Limited Working
Interests
- Youth Development Programs
- Community Cleanup
- Youth mentor, providing guidance and support to empower the next generation of leaders
- Offering time and support to shelters for the homeless, women, and animals
- Volunteer Work
- Participating in fundraising events to support local charities, schools, or community projects
Timeline
Host
Fieldings Italian Cuisine
09.2022 - 08.2025
Bachelor of Science - Biology Pre-Dental
Hampton University
High School Diploma -
The Woodlands High School
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