Summary
Overview
Work History
Skills
Timeline
BusinessAnalyst
Sara walker

Sara walker

Summary

Dynamic professional with a proven track record in customer service and teamwork, honed across roles at Mini Price Storage and E.J. Wade Construction. Excelled in enhancing customer satisfaction and streamlining operations, demonstrating exceptional problem-solving skills and reliability. Skilled in financial transactions and interpersonal communication, significantly contributing to team productivity and client relationship building.

Overview

10
10
years of professional experience

Work History

Sales Associate

Mini Price Storage
08.2021 - Current
  • Maintained visual appeal of the store by organizing shelves efficiently.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.

Personal Assistant to the Owner

E.J. Wade Construction
01.2017 - 07.2021
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Maintained an organized workspace for the owner which facilitated easy access to important documents when needed.
  • Maintained appropriate filing of personal and professional documentation.
  • Improved communication between the owner and external parties by drafting professional correspondence on their behalf.
  • Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
  • Oversaw personal and professional calendars and coordinated appointments for future events.

Bartender/server

Texas Roadhouse Restaurant
03.2015 - 12.2016
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Excellent people skills
  • Reliable and punctual

Timeline

Sales Associate

Mini Price Storage
08.2021 - Current

Personal Assistant to the Owner

E.J. Wade Construction
01.2017 - 07.2021

Bartender/server

Texas Roadhouse Restaurant
03.2015 - 12.2016

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Sara walker