Sarah Baldwin
Richmond
Summary
Dynamic bartender and server with expertise in customer service, point-of-sale systems, and efficient table management. Proven ability to thrive during high-volume service periods.
Overview
5
5
years of professional experience
Work History
Bartender, server, host
Pizza and Beer of Richmond
Richmond
04.2024 - Current
- Provided excellent customer service and addressed guest inquiries promptly.
- Assisted in training new servers and hosts.
- Performed opening and closing duties including restocking supplies.
- Processed customer orders accurately using point-of-sale systems.
- Managed multiple tables efficiently during peak hours, enhancing guest satisfaction.
- Created a positive first impression by warmly greeting guests and offering menus.
- Prepared drinks according to standard recipes, maintaining quality and consistency.
Customer Service Representative
Bev's Homemade Ice Cream
Richmond
05.2021 - 01.2024
- Operated cash register and processed customer transactions efficiently.
- Prepared and served high-quality coffee beverages to customers.
- Prepared a variety of baked goods following established recipes and techniques.
- Led team during shift to ensure smooth operations.
Education
BSW - Social Work
Virginia Commonwealth University
Richmond, VA05-2025
Skills
- Cocktail mixing
- Point-of-sale systems
- Cash handling
- Inventory management
- Guest seating coordination
- Customer service
Timeline
Bartender, server, host
Pizza and Beer of Richmond
04.2024 - Current
Customer Service Representative
Bev's Homemade Ice Cream
05.2021 - 01.2024
BSW - Social Work
Virginia Commonwealth University