Sarah Bataineh
Richmond
Summary
As a dedicated Team Lead at Panera Bread, I excelled in coaching and mentoring, significantly enhancing team cohesion and customer satisfaction. My expertise in fast-paced environments and commitment to excellence led to notable improvements in service quality and operational efficiency. Skilled in both conflict resolution and safe food handling, I consistently prioritized high standards and positive outcomes.
Overview
4
4
years of professional experience
Work History
Team Lead
Panera Bread
04.2021 - Current
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
Education
No Degree - Political Science
Virginia Commonwealth University
Richmond, VA05-2026
High School Diploma -
Rock Ridge Highschool
Ashburn, VA06-2023
Skills
- Attention to detail
- Conflict resolution
- Customer focus
- Coaching and mentoring
- Complaint resolution
- Cleaning and sanitation
- Fast-paced environment
- Working with diverse people
- Working quickly
- Safe food handling
- Cash register operation
- Food preparation
Accomplishments
I got an internship at the Loudon counties attorneys office through the help of a teacher, Jessica Berg, which lead me to be able to sit in on court trials and have an in depth lesson of the different branches of the court and how a trial may be held through each court.
Timeline
Team Lead
Panera Bread
04.2021 - Current
No Degree - Political Science
Virginia Commonwealth University
High School Diploma -
Rock Ridge Highschool
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