Sarah Gilliam
Suffolk
Summary
Driven correctional officer and team leader with a proven track record at The Geo Group and Amazon, enhancing safety and team productivity through effective inmate supervision and leadership qualities. Excelled in conflict resolution and security procedures, fostering teamwork and improving operational efficiency. Demonstrated exceptional verbal communication and observation techniques, prioritizing public safety and collaboration.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Correctional Officer/Trainee
The Geo Group
11.2021 - 10.2023
- Enhanced inmate safety by conducting thorough cell searches and confiscating contraband items.
- Demonstrate ability to organize, plan, schedule and supervise the work of others.
- Working knowledge and understanding of correctional policies, procedures and practices.
- Demonstrate ability to read and comprehend workplace policies and procedures and to prepare workplace reports and documentation.
- Prepared reports to document incidents and violations.
- Enhanced trainee experience by developing hands-on training sessions.
- Promoted positive collaboration among trainees, encouraging teamwork and problem-solving skills.
Team Leader
Amazon
01.2015 - 08.2021
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Ability to sufficiently receive, understand, follow and give oral and written instructions.
- Gathered, organized and input information into digital database.
Education
High School Diploma -
Bertie High School
Windsor, NCBachelor of Arts - Criminal Justice
East Carolina University
Greenville, NC05.2026
Skills
- Inmate Supervision
- Restraint Techniques
- Leadership Qualities
- Security Procedures
- Public Safety
- Observation Techniques
- Verbal Communication
- Correctional facility procedures
- Conflict resolution skills
- Safety
- Team Collaboration
Certification
Firearm Safety Certification
CPR Certification
Timeline
Correctional Officer/Trainee
The Geo Group
11.2021 - 10.2023
Team Leader
Amazon
01.2015 - 08.2021
High School Diploma -
Bertie High School
Bachelor of Arts - Criminal Justice
East Carolina University
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