Sarah Prutzman
5176 Stewart Road
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
13
13
years of professional experience
Work History
Hairstylist/Professional Barber
Self-employeed
08.2015 - Current
- Managed daily operations, ensuring efficient workflow and high-quality service delivery.
- Developed marketing strategies to increase brand awareness and customer engagement.
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Managed scheduling, prioritizing appointments and meetings for optimal time efficiency.
- Contributed to a positive work environment by fostering strong working relationships among colleagues.
- Managed inventory and supplies, ensuring availability of products for seamless operations.
- Collaborated with marketing team to design promotional campaigns, driving client acquisition.
- Trained staff on advanced styling tools and technologies to improve service efficiency.
- Developed relationships with clients through personalized service, increasing repeat business rates.
Area Manager of Operations
Sport Clips
10.2012 - 06.2015
- Oversaw daily operations, ensuring compliance with safety regulations and company policies.
- Streamlined processes to enhance workflow efficiency across multiple locations.
- Trained and mentored staff, fostering a culture of continuous improvement and accountability.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Led daily salon operations, ensuring high-quality customer service and efficient workflow.
- Developed training programs for new staff, enhancing team skills and service consistency.
Education
Master of Arts - Cosmetology And Barbering
Heritage Institute of Cosmetology And Barbers
Manassas VA01-2006
No Degree - Business Administration And Management
Lord Fairfax
Warrenton, VA05-2002
Skills
- Quick learner
- Client consultation
- Appointment scheduling
- Hair styling techniques
- Advanced communication skills
- Detail-orientated
- Customer service
- Critical thinking
- Data entry
Timeline
Hairstylist/Professional Barber
Self-employeed
08.2015 - Current
Area Manager of Operations
Sport Clips
10.2012 - 06.2015
Master of Arts - Cosmetology And Barbering
Heritage Institute of Cosmetology And Barbers
No Degree - Business Administration And Management
Lord Fairfax
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