Sarah Wood
Bowling Green
Summary
Developed strong interpersonal and multitasking skills in high-paced restaurant environments. Proven ability to manage customer interactions and maintain efficiency. Seeking to transition into new field, leveraging versatile skills in communication and task management.
Overview
4
4
years of professional experience
Work History
Restaurant Team Member
Your Just Desserts
05.2024 - 02.2025
- Trained new staff on menu items, safety protocols, and service procedures.
- Handled cash transactions accurately, ensuring efficient payment processing.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Greeted guests pleasantly and answered menu questions.
- Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.
- Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
- Cultivated warm relationships with regular customers.
- Trained new employees by demonstrating tasks and coaching during daily activities.
Team Member
Gibson Soft Serve
03.2021 - 01.2023
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Operated soft serve machines efficiently to ensure consistent product quality.
- Maintained cleanliness and organization of workstations in compliance with health regulations.
- Developed strong customer service skills
- Ran the register and greeting customers
Education
Bachelor of Arts - Marketing
University of Lynchburg
Lynchburg, VA05-2027
High School Diploma -
Caroline High School
Milford, VA05-2023
Skills
- Customer interaction
- Strong teamwork
- Guest relations management
- Cash handling expertise
- Project management
- Marketing
Timeline
Restaurant Team Member
Your Just Desserts
05.2024 - 02.2025
Team Member
Gibson Soft Serve
03.2021 - 01.2023
Bachelor of Arts - Marketing
University of Lynchburg
High School Diploma -
Caroline High School