Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sarai Liberato-Alcon

Leesburg

Summary

Developed adaptability and customer service skills in a fast-paced retail environment, with a focus on providing excellent customer experiences. Leveraged communication and problem-solving abilities to resolve customer issues and enhance satisfaction. Seeking to transition into a new field, bringing a strong foundation in teamwork and customer engagement. Provided strong organizational and multitasking skills in a busy retail environment. Adept at managing inventory, ensuring accurate product placement, and maintaining a tidy workspace.

Overview

2
2
years of professional experience

Work History

Sales Associate

Gap Factory
04.2023 - 09.2025
  • Organized racks and shelves to maintain the store's visual appeal.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Assisted customers in locating products and verified the store system for merchandise availability at other locations.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided training to new staff on sales techniques and store procedures, ensuring a consistent customer service experience.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Sales Associate

Forever 21
07.2024 - 12.2024
  • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
  • Contributed to a positive shopping environment by maintaining an organized and welcoming store appearance.
  • Stocked merchandise, clearly labeled items, and arranged according to size or color.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Used the in-store system to locate inventory and place special orders for customers.
  • Managed returns, exchanges, and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Education

Heritage High School
520 Evergreen Mill Rd SE, Leesburg, VA 20175
06-2025

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Flexible schedule
  • Stocking and receiving
  • Multi-tasking strength
  • Cleaning techniques
  • Sales training
  • Order processing
  • Stock counts

Languages

English
Spanish

Timeline

Sales Associate

Forever 21
07.2024 - 12.2024

Sales Associate

Gap Factory
04.2023 - 09.2025

Heritage High School

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Sarai Liberato-Alcon