Sarida Herrin
Blacksburg
Summary
Hard working and fast individual with proven customer service, interpersonal and communication skills. Strong relationships with management along with performing independently or within a team to ensure enchanced service lead. I am a dedicated, team player who can be relied upon to help your company achieve its goal. Seeking to apply my abilities to fill the roll in your company.
Overview
18
18
years of professional experience
Work History
Produce Associate
Food Lion
Blacksburg
08.2023 - Current
- Monitored work environment to maintain safety, cleanliness and organization.
- Cleaned shelves and restocked with new inventory when products stock ran low.
- Followed company guidelines for cleaning and sanitizing work surfaces and equipment
- Prepared cut vegetables and fruits and packaged for purchase.
- Assisted customers in selecting produce and provided knowledgeable recommendations.
- Collaborated with team members and manager to manage inventory.
- Trained new associates on fruits cutting and vegetables prep prior to floor display.
- Pull out of date items and scanned them for removal.
- Helped in changing product displays when promotions changed.
Janitor
Centerra Radford Army Ammunition Plant
Radford
08.2018 - 06.2023
- Mopped and waxed floors, dusted, deep cleaned bathrooms and removed trash to keep buildings in clean and orderly condition.
- Completed sweeping and vacuuming, glass cleaning and trash collecting.
- Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
- Organized custodial closets to easily find equipment and supplies.
- Notified building managers about needed repairs to maintain public safety.
Maid Cleaner
Maid Cleaner LLC
Christiansburg
04.2017 - 03.2018
- Disinfected bathrooms and eliminated mold and soap scum from shower stalls and bathtubs.
- Sanitized kitchen counters, wiped down cabinets and swept and mopped floors.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Interacted pleasantly with clients and guests when performing daily duties.
- Organized supplies for use based on expected customer needs.
Personal Business
A Self-Employed
Chiangmai
08.2014 - 05.2016
- Purchase products, maintain the quality of products, set pricing structures according to market analytics and emerging trend.
- Picked up orders from customers, scheduled shipping and receiving, Maintain relationship with customers.
- Kept records for production, inventory, income and expense.
Customer Service
Home Product Center Company
Chiangmai
03.2009 - 04.2014
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Consulted with customers to resolve service and billing issues.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
Receptionist and Front Desk
Amora Tapae Hotel
Chiangmai
03.2008 - 02.2009
- Handled payment processing and provided customers with receipts and proper bills and change.
- Received incoming calls and coordinated with staff to fulfill customer request.
- Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
- Responded to inquiries and room requests made online, by phone and via email.
- Prepared daily shift close reports and balanced cash register to accurately reflect transactions.
- Input customer data into reservation systems and updated to reflect room changes.
Education
Bachelor of Arts - Tourism Management
Rajamangala University of Technology Lanna
Chiangmai, ThailandSkills
- Fulent in Thai
- Customer Service-Focused
- Time Management
- Team Building and Leadership
- Microsoft office
- Excellent cooking
- Food knowledge
- Knife skills
Hospitality Internship 2007
McDonald in Hammond, LA March - June 2007
- Take order and cook the exact number ordered by each customer, working on several different ordered.
- Prepare quality food products.
- Ensure a clean location in provided.
- Provide fast and friendly service.
Hospitality Internship 2006
Amora Tapae Hotel March 2006- June 2006
- Assisted the chef with prepared food items consistently and in compliance with recipes, portioning, cooking and waste outstanding guidelines
- Cleaned and sanitizes the kitchen.
Timeline
Produce Associate
Food Lion
08.2023 - Current
Janitor
Centerra Radford Army Ammunition Plant
08.2018 - 06.2023
Maid Cleaner
Maid Cleaner LLC
04.2017 - 03.2018
Personal Business
A Self-Employed
08.2014 - 05.2016
Customer Service
Home Product Center Company
03.2009 - 04.2014
Receptionist and Front Desk
Amora Tapae Hotel
03.2008 - 02.2009
Bachelor of Arts - Tourism Management
Rajamangala University of Technology Lanna