Savanna Piercy

• Improved patient outcomes through diligent monitoring of vital signs, medication administration, and timely interventions.
• Assisted with activities of daily living by helping patients with bathing, changing clothes, eating, and daily hygiene tasks.
• Promoted a safe environment for both patients and staff by adhering to infection control protocols and advocating for best practices.
• Demonstrated strong clinical skills in performing procedures such as wound care, catheter insertion, and intravenous therapy.

• Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
• Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
• Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
• Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.

• Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
• Built strong relationships with clients through consistent communication and excellent customer service.
• Responded to customer calls swiftly to resolve issues and answer questions.
• Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
• Cross-sold insurance products to existing clients to reach sales targets.

• Maintained accurate records of all transactions, ensuring compliance with company policies and regulatory requirements.
• Expanded client base by actively prospecting for new business opportunities and generating referrals.
• Conducted thorough policy reviews with existing clients, identifying gaps in coverage and offering additional protection options when necessary.

Clinical Hours included exposure to the General Surgery unit, Telemetry unit, Oncology unit, Labor and Delivery, Home Health, assistant living, and school nurse clinic through Newport News public school.