Savannah Baughan
Chester
Summary
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting clients to meet their highest potential.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Group Home Supervisor
Intercepthealth
Richmond
02.2024 - Current
- Coordinated transportation arrangements for medical appointments or other outings as needed.
- Administered daily medications.
- Encouraged residents to independently interact with others, make decisions and participate in community activities.
- Responded promptly to emergency situations using appropriate problem solving techniques.
- Conducted training sessions for new employees on group home policies, protocols, and procedures.
- Held regular meetings with staff members to review policies and procedures and discuss challenges or successes.
- Communicated with families or advocates to discuss resident needs and progress.
- Participated in case reviews with multidisciplinary teams to discuss resident's progress or any changes needed in their treatment plan.
- Monitored staff performance to ensure compliance with regulations and standards.
- Maintained accurate records of resident progress reports, incident reports, medication administration logs.
- Created monthly schedules for staff members ensuring adequate coverage at all times.
- Requested and identified specialized services for residents such as physical therapy, psychological testing and vocational assessments.
Registered Behavior Technician
TasKids Inc.
Colonial Heights
04.2022 - 02.2024
- Developed basic strategies to promote patient safety, wellness and independence.
- Participated in team meetings to discuss case updates and collaborate on treatment plans.
- Implemented visual supports such as schedules, picture cards.
- Ensured safety protocols were followed at all times during therapy sessions.
- Assisted in the development of positive behavior supports within the classroom environment.
- Tracked data and monitored progress of student's goals and objectives.
- Observed student behavior in various environments to assess levels of functioning and progress towards goals.
- Collaborated with parents, teachers, school administrators, and other professionals to ensure successful implementation of interventions.
- Provided direct one-on-one instruction to children with autism in a variety of settings.
- Conducted Functional Behavior Assessments to identify target behaviors and develop strategies for reduction and elimination.
- Maintained accurate and detailed records of patient care, condition, progress, and concerns.
Retail Sales Associate
Target
Chesterfield
01.2021 - 04.2022
- Tracked inventory levels throughout the day and restocked items as needed.
- Computed purchases and received and processed cash or credit payment.
- Assisted with conducting merchandise stock counts and reported discrepancies to supervisor.
- Addressed customer questions and concerns regarding products and services.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Managed loyalty programs, signing up new members and explaining benefits to enhance customer retention.
- Provided excellent customer service, resolving issues and answering queries promptly.
Sales Lead
Soma Intimates
Henrico
11.2018 - 01.2021
- Listened to customer needs to identify and recommend best products and services.
- Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
- Reviewed customer data to determine potential new markets and target customers.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Posed as models for advertising, artistic creation and display of goods.
- Maintained relationships with existing clients by providing product updates and information.
- Managed a team of 10 sales representatives, providing guidance and support.
- Recruited, hired and trained new hires to optimize profitability.
Loss Prevention Lead
Old Navy
Chesterfield
01.2016 - 11.2019
- Analyzed customer data to identify patterns in shoplifting activities.
- Participated in regular meetings with management team members to discuss loss prevention initiatives.
- Reviewed employee performance evaluations to ensure that appropriate disciplinary action was taken when needed.
- Monitored building and property entrances and exits to detect intrusions and protect assets.
- Provided excellent customer service while resolving disputes between customers or employees.
- Provided friendly and professional assistance to employees, visitors and customers.
- Conducted daily walk-throughs of the store to ensure safety regulations were being followed.
Education
Bachelor of Science - Psychology
Virginia Commonwealth University
Richmond, VA05-2022
High School Diploma -
Clover Hill High School
Chesterfield, VA03-2018
Skills
- Medication administration
- Behavior assessment
- Transportation coordination
- Active listening
- Crisis intervention
- Case management
- Team leadership
- Record keeping
- Staff training
- Problem solving
- Time management
- Safety protocols
- Data tracking
- Communication
- Certified in CPR/AED
- Decision-making
- Organizational skills
- Reliability
Languages
American Sigh Languana
Limited
Certification
- Medication Management Certified
- CPR/First Aid Certified.
Timeline
Group Home Supervisor
Intercepthealth
02.2024 - Current
Registered Behavior Technician
TasKids Inc.
04.2022 - 02.2024
Retail Sales Associate
Target
01.2021 - 04.2022
Sales Lead
Soma Intimates
11.2018 - 01.2021
Loss Prevention Lead
Old Navy
01.2016 - 11.2019
Bachelor of Science - Psychology
Virginia Commonwealth University
High School Diploma -
Clover Hill High School
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