Savannah Broyles
Yorktown
Summary
Customer-oriented professional with experience at Busch Gardens Williamsburg, excelling in customer service. Proven ability to enhance guest experiences through effective problem-solving and team collaboration. Trained new employees while maintaining a positive atmosphere, ensuring compliance with safety procedures and fostering a welcoming environment for all visitors. Professional demeanor, with experience in hospitality and client service. Attentive listener providing targeted recommendations based on individual requirements.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Ride Operator
Busch Gardens Williamsburg
Williamsburg
04.2024 - 07.2025
- Operated various amusement rides ensuring guest safety and enjoyment.
- Assisted guests with boarding and disembarking from rides efficiently.
- Monitored ride operation, responding quickly to any issues or guest concerns.
- Enforced park rules and safety regulations to ensure a secure environment for all guests.
- Collaborated with team members to maintain a smooth flow of ride operations.
- Provided clear instructions to guests regarding ride procedures and safety measures.
- Maintained cleanliness of ride areas, ensuring a welcoming atmosphere for visitors.
- Ensured safety of guests by enforcing ride and park policies.
- Pulled down safety bars and secured riders according to specified attraction details.
- Operated control panels for ride systems and monitored audio and visual equipment.
- Monitored guest behaviour while riding attractions.
- Provided customer service to guests in a friendly manner.
- Checked seatbelts of riders to maximize safety and manage risk.
- Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
- Verified rider height requirements for each attraction prior to boarding.
- Maintained cleanliness of rides and surrounding area.
- Trained new employees on ride operations, pointing out safety mechanisms and features.
- Greeted customers upon arrival at the entrance gates.
- Reported any mechanical or operational issues to maintenance staff promptly.
- Resolved customer complaints in a professional manner.
- Demonstrated knowledge of ride operations, including proper use of restraints.
- Provided assistance to guests who required special attention due to disabilities or mobility challenges.
Teaching Assistant
Tabb High School
Yorktown
09.2024 - 05.2025
- Assisted teachers in preparing classroom materials and resources.
- Supported students during lessons by providing individual guidance and assistance.
- Graded assignments and provided feedback to enhance student learning.
- Organized classroom activities and ensured a positive learning environment.
- Managed classroom behavior and maintained discipline among students.
- Supervised children and participated with children in activities.
- Instructed students individually or in groups to reinforce learning concepts.
- Contributed to positive, educational setting by delivering gentle discipline and promoting student success.
- Provided one-on-one support for special needs students.
- Helped students master learning concepts through one-on-one and small group tutoring.
- Enforced rules for behavior and established expectations for student conduct in accordance with school guidelines.
- Facilitated small group instruction sessions on various topics.
Education
High School Diploma -
Tabb High School
Yorktown, VA06-2025
Skills
- Customer service
- Team collaboration
- Safety management
- Problem solving
- First aid training
- Hospitality and accommodation
- Team Training
- Safety reporting
- Emergency procedures
- Safety procedures
- Adaptability
- Time management
- Goal setting
- First aid and CPR
- Flexible schedule
- Organizational skills
- Flexibility
- Continuous improvement
- Issue resolution
- Professional demeanor
- Problem-solving aptitude
- Energy and enthusiasm
- Conflict resolution
- Professionalism
- Strong work ethic
- Positive attitude
- Team building
- Multitasking capacity
- Excellent communication
Certification
- I am CPR certified as well as trained in first aid
Affiliations
- I am skilled in photography and well rounded in Photoshop and Canva
Timeline
Teaching Assistant
Tabb High School
09.2024 - 05.2025
Ride Operator
Busch Gardens Williamsburg
04.2024 - 07.2025
High School Diploma -
Tabb High School
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