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• Understand the Requirements.

Know the type of interview (e.g., asylum, green card, naturalization). Understand the language needs of the applicant. Be aware of any specific USCIS guidelines or requirements for interpreters.

• Contact the USCIS.

office to understand their scheduling process. Ensure you know the correct contact person or department for scheduling.

• Request an Appointment.

Submit a formal request to schedule the interview. This can typically be done via phone, email, or through the USCIS online system. Provide necessary details such as the applicant's name, case number, preferred dates, and language requirements.

• Outreaching and assisting families in Afghanistan who worked with the US military involves a complex and sensitive process.
• Establish Clear Communication Channels.

Ensure that all communications are secure to protect the identities and safety of the individuals. Provide communication in both English and local languages (e.g., Pashto and Dari).

• Verification and Documentation.

Confirm the identities and employment records of individuals who worked with the US military.

• Legal and Logistical Support.

Help with applications for Special Immigrant Visas (SIVs), refugee status, or other relevant immigration processes. Provide access to legal experts who can assist with paperwork and legal hurdles.

• Provide Comprehensive Support.

Ensure they have access to food, shelter, and medical care.

Offer psychological support services to address trauma and stress.

• Transportation and Safe Passage.

Coordinate safe travel from their current locations to evacuation points. Ensure that the travel routes are secure and monitored.

• Perform safety patrols, investigate incidents, assist customers and employees, monitor property entrances and exits, enforce rules, and watch for safety concerns or hazards.

• Team lead for translators/interpreters at Philly Airport and Camden Camp, interpret between Farsi, Pashto, and English for Afghan refugees, assist with transportation and interpretation during interviews.

• Inspect post and panel walls, soil nail walls, observe and test fill density and moisture content, inspect concrete placements, inspect drilled shifts & H-piles, prepare site daily report.

• Managed a team of 6, handled customer complaints, maintained inventory, updated records, provided customer service.