Dynamic and results-driven professional with a proven track record at Mazda of Fredericksburg, excelling in customer service and sales strategies. Fluent in Dari, Pashto, and English, with strong communication skills that enhance client satisfaction and build trust. Experienced in safe, efficient driving with a valid driver’s license, GPS navigation expertise, and a strong awareness of safety protocols. Detail-oriented and dependable, with a solid understanding of situational awareness, report writing, and conflict resolutions.
-After joining the dealership, monthly sales increased from 80 to over 100 vehicles.
-Resolved product issues through consumer testing, improving customer satisfaction and product quality.
-Documented and addressed operational challenges, contributing to a safer and more efficient workplace environment.
-Demonstrated strong attention to detail and excellent problem solving skills, ensuring smooth daily operations and high client trust.
-Consistently maintained punctuality and reliability, supporting team efficiency and customer satisfaction.