Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Scarlett Yousefi

Lovettsville

Summary

Dynamic and highly reliable professional with extensive experience in customer service at Joe Mamas. Proven ability to multitask effectively while maintaining attention to detail. Skilled in cash handling and fostering positive guest interactions, ensuring a welcoming environment. Certified in CPR and First Aid, demonstrating commitment to safety and preparedness. Background also includes managing reception areas, coordinating schedules, and providing top-notch customer service. Known for strong teamwork and adaptability, ensuring seamless operations and positive client interactions.

Overview

2
2
years of professional experience

Work History

Bartender

Joe Mamas
10.2024 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Front Desk Receptionist

Aqua Tots
08.2023 - 08.2024
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed swim lessons, meetings, etc.
  • Sold plans, individual lessons, etc.

Swim Instructor

Aqua Tots
08.2023 - 08.2024
  • Taught daily swim instruction to students varying in ages and skill levels.
  • Maintained CPR, First Aid, and lifeguard certifications to ensure preparedness for emergency situations during lessons.

Pool Lifeguard

Lifeguard, Continental Pools
05.2023 - 08.2024
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Monitored safety of guests in and around swimming pool.


Education

Bachelor of Science - Sports Psychology

West Virginia University
Morgantown, WV
06-2028

Skills

  • Strong multitasking
  • Listening skills
  • Customer service

  • Highly reliable
  • Time management
  • Attention to detail

Languages

American Sign Language
Limited Working

Timeline

Bartender

Joe Mamas
10.2024 - Current

Front Desk Receptionist

Aqua Tots
08.2023 - 08.2024

Swim Instructor

Aqua Tots
08.2023 - 08.2024

Pool Lifeguard

Lifeguard, Continental Pools
05.2023 - 08.2024

Bachelor of Science - Sports Psychology

West Virginia University
Scarlett Yousefi