Schree Hicks
Alexandria
Summary
Results-driven Director/Program Manager with 20 years of executive leadership in educational and human services program development and implementation. Proven ability to enhance operational efficiency and drive revenue growth, exemplified by increasing billable revenues for Family Services of Philadelphia from $800,000 to over $4 million in three years. Expertise in building high-performing teams and advancing project management practices to support organizational success.
Overview
27
27
years of professional experience
Work History
Founder and CEO
Between Friends Day Care and After School Program
Forestville
01.2013 - Current
- Developed and implemented curriculum tailored to diverse learning needs, enhancing educational outcomes
- Recruited and onboarded new staff members, strengthening team capacity and improving service delivery
- Provided educational assistance to children and teens with special needs, fostering academic growth and personal development
- Evaluate academic and behavioral performance
- Develop support service based on student's needs
- Offer test prep
- Interact with Teachers from neighborhood schools
Associate Executive Director Program Director
Family Services of Philadelphia
Philadelphia
01.2006 - 01.2013
- Oversaw HUD Transitional Housing Program and Homeless Initiative, ensuring program effectiveness and compliance
- Managed daily operations of residential program for women with co-occurring disorders and their children, enhancing service delivery and support
- Performed oversight of daycare and preschool
- Recruited and hired clinical staff while providing supervision.
- Developed a successful marketing strategy that increased the population by 45%
- Coordinated public relations and collaborated with outside agencies, including funding sources and governmental entities, to strengthen community partnerships
- Managed public relations and built relationships with outside agencies, including funding sources and governmental agencies.
- Prepared for audits and ensured 100% funding
- Participated in Capital Campaign Development
- Member of Community Board and acted as Compliance Officer
- Served on the Community Board and fulfilled the role of Compliance Officer.
- Participated in the agency's Training Institute as a trainer for Ethics, Diversity, and Emergency Management.
- Developed new programs based on community needs
- Engaged in executive meetings focused on CQI, strategic planning, billing, and policy development.
- Conducted disaster training and prepared all residential facilities for emergencies.
Program Manager
Vanguard Services Unlimited
Falls Church
01.2004 - 01.2006
- Ensured that the residential community structure was functioning appropriately
- Oversaw financial and center operations of halfway house transitional program to ensure compliance and enhance service delivery
- Acted to oversee financial and center operations of the halfway house transitional program
- Oversaw daily programming, life skills curriculum, staff recruitment, development policy, revitalization, licensing, inspections, and daily operations.
- Work closely with clinical team to develop services and treatment plans and other client services
- Cultivated internal and external relationships to facilitate quality services and support development of staff and residents
- Complete annual evaluation of residential staff members
- Redesigned internal policies and procedures to align with industry standards and improve productivity and job satisfaction
- Developed and presented education for staff development
- Attended weekly staffing meetings to discuss program updates
- Planned treatment and made referrals.
- Operated the physical plant, including fire drills, maintenance, disaster planning, and training.
- Acted as liaison between VSU and Montgomery County maintenance department to ensure that repairs were reported and completed in a timely manner
- Provided oversight of the Substance Abuse Hotline
Disaster Assistance Employee
Federal Emergency Management Agency
Mobile
01.2004 - 01.2005
Principal
Village Learning Center, Public Charter Schools
Washington
01.2000 - 01.2004
- Directed and coordinated instructional programs, evaluated lesson plans, observed classrooms and counseling activities
- Cultivated partnerships with parents and families to enhance student support and engagement
- Developed/evaluated programs to ensure conformance to District and school board standards
- Created an attractive, interesting, and safe environment for children in school and non-school activities
- Interacted directly with School Board Personnel to make training program recommendations and formulate training plans based upon assessed needs of students
- Collaborated with School Board Personnel to recommend training programs and develop plans based on assessed student needs
- Developed healthy working partnerships with parents and families
Education
Business -
University of Pennsylvania-Wharton
PhiladelphiaSchool of Real Estate -
Temple University
PhiladelphiaMulti-Cultural Training -
Temple University
PhiladelphiaMasters - Human Services
Lincoln University
Oxford, PASkills
- Curriculum development
- Special needs education
- Program evaluation
- Strategic planning
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Founder and CEO
Between Friends Day Care and After School Program
01.2013 - Current
Associate Executive Director Program Director
Family Services of Philadelphia
01.2006 - 01.2013
Program Manager
Vanguard Services Unlimited
01.2004 - 01.2006
Disaster Assistance Employee
Federal Emergency Management Agency
01.2004 - 01.2005
Principal
Village Learning Center, Public Charter Schools
01.2000 - 01.2004
Business -
University of Pennsylvania-Wharton
School of Real Estate -
Temple University
Multi-Cultural Training -
Temple University
Masters - Human Services
Lincoln University