Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Scotland Collins

Danville

Summary

I wish to provide my energy, education, strong work ethic, and natural leadership to a business that will not only provide opportunities for my continued professional development, but also the overall long-term success of the business. I will bring to my employer experience in managing programs within a budget and a willingness to work where and as needed to ensure the job is completed both accurately and efficiently. I have an ability and willingness to learn specialized skills quickly.

Overview

8
8
years of professional experience

Work History

Manufacturing Technician

Nestle Purina
Eden
11.2024 - Current
  • Collaborated with team members to achieve daily production goals.
  • Conducted quality checks on finished products to ensure accuracy.
  • Maintained a clean work area by disposing of waste materials properly.
  • Identified problems within the assembly line and implemented solutions accordingly.
  • Assisted with troubleshooting issues related to the manufacture of products.
  • Trained new employees on proper use of machinery and safety protocols.
  • Performed machine set-up activities prior to start up of production run.

Mail Carrier

USPS
Danville
02.2023 - 11.2024
  • Sorted mail to be delivered according to route and customer address.
  • Reported any damaged or missing mail items to supervisor immediately.
  • Responded to customer inquiries regarding postal services and products.
  • Ensured compliance with federal laws related to privacy protection.
  • Delivered mail along prescribed route and retrieved additional mail from relay boxes.
  • Delivered mail to residents and business within assigned area.
  • Observed road rules, weather, and road conditions and other factors to maintain safe driving record.

Machine Operator

Pella
Reidsville
03.2020 - 11.2021
  • Machine operator is responsible for operating multiple machines to create parts for window completion
  • Responsibilities also include reading and implanting the detailed data sheet information into the designated machine to create the desired part
  • Attention to detail is required to determine if each part has been completed or additional work needs to be done before completion can be recorded
  • Machine breakdown and cleaning is required at the end of each shift

Customer Service Lead • Supervisor

Food Lion
08.2018 - 03.2020
  • Customer service team leads coordinate staff responsible for providing customer service to company clients.
  • The role of a customer service team lead is to motivate and coach customer service teams, to handle complex customer service issues, and to monitor team performance.
  • This position showcases qualifications such as leadership, multitasking, conflict management, customer focus, and computer competences.
  • Maintain current knowledge of office procedures and policies relating to cash reports, register checkups, deposits, checks, Weston Union money orders, count and bundle all the money, and I use spreadsheets to enter all the money.

Waitress/Cook

Short Sugars
09.2017 - 06.2018
  • Responsible for taking orders and serving food and beverages to guests
  • We play an important role in guest satisfaction as they are also enjoying their meals and take action to correct any problems
  • The whole restaurant comes together as a team to make every customer happy

Education

Diploma -

Rockingham County High School
Reidsville, NC
01.2020

Skills

  • Customer Service
  • Motivator
  • Team Oriented
  • Leadership
  • Management
  • Detail Oriented
  • Microsoft
  • Social Media
  • Data Reporting

References

  • John David Wilson, Owner of Short Sugars, (336) 268-6697
  • Torri Yeatts, Colleague at Food Lion, (336) 932-0219
  • Heather Wheeler, Team Leader at Pella, (336) 932-3604

Timeline

Manufacturing Technician

Nestle Purina
11.2024 - Current

Mail Carrier

USPS
02.2023 - 11.2024

Machine Operator

Pella
03.2020 - 11.2021

Customer Service Lead • Supervisor

Food Lion
08.2018 - 03.2020

Waitress/Cook

Short Sugars
09.2017 - 06.2018

Diploma -

Rockingham County High School

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Scotland Collins