Scott Dillon
Sperryville
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy and attention to detail.
Overview
11
11
years of professional experience
Work History
Customer Experience Sales Floor Associate
Vinosity
08.2023 - Current
- Enhanced customer satisfaction by providing personalized assistance and product recommendations on the sales floor.
- Increased overall store revenue by upselling and cross-selling relevant products to customers.
- Supported team members in maintaining a clean, organized, and visually appealing sales floor for optimal shopping experiences.
- Resolved customer issues promptly and professionally, resulting in repeat business and positive feedback.
Loan Officer
Keller Home Loans
03.2023 - 07.2023
- Developed strong relationships with customers through high levels of customer service.
- Assisted customers in understanding loan terms and conditions to make informed decisions.
- Originated, reviewed, processed, closed, and administered customer loan proposals.
- Submitted loan applications to underwriter for verification and recommendations.
- Examined customer loan applications for loan approvals and denials.
- Negotiated loan terms to provide favorable outcomes for both customers and lenders.
- Recommended loan approvals and denials based on customer loan application reviews.
- Developed and maintained relationships with customers, lenders and other third parties.
- Assisted customers with completing loan applications and other paperwork.
- Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
Loan Officer
Keller Mortgage
04.2019 - 02.2023
- Developed strong relationships with customers through high levels of customer service.
- Assisted customers in understanding loan terms and conditions to make informed decisions.
- Originated, reviewed, processed, closed, and administered customer loan proposals.
- Submitted loan applications to underwriter for verification and recommendations.
- Negotiated loan terms to provide favorable outcomes for both customers and lenders.
- Recommended loan approvals and denials based on customer loan application reviews.
- Approved loan applications based on customer creditworthiness and provided detailed financial advice.
- Negotiated loan terms and conditions with customers to secure best deal.
Loan Officer
Movement Mortgage
03.2018 - 04.2019
- Developed strong relationships with customers through high levels of customer service.
- Assisted customers in understanding loan terms and conditions to make informed decisions.
- Originated, reviewed, processed, closed, and administered customer loan proposals.
- Submitted loan applications to underwriter for verification and recommendations.
- Collaborated with other departments to promptly process loan applications.
- Examined customer loan applications for loan approvals and denials.
- Negotiated loan terms to provide favorable outcomes for both customers and lenders.
- Recommended loan approvals and denials based on customer loan application reviews.
- Developed and implemented marketing campaigns to attract new customers.
Loan Officer
PNC Bank
02.2016 - 03.2018
- Developed strong relationships with customers through high levels of customer service.
- Assisted customers in understanding loan terms and conditions to make informed decisions.
- Originated, reviewed, processed, closed, and administered customer loan proposals.
- Submitted loan applications to underwriter for verification and recommendations.
- Maintained strict confidentiality of bank records and client information.
- Collaborated with other departments to promptly process loan applications.
- Examined customer loan applications for loan approvals and denials.
- Negotiated loan terms to provide favorable outcomes for both customers and lenders.
- Advised clients on mortgage, education and personal loans.
- Recommended loan approvals and denials based on customer loan application reviews.
- Developed and maintained relationships with customers, lenders and other third parties.
Loan Officer
Movement Mortgage
02.2013 - 02.2016
- Developed strong relationships with customers through high levels of customer service.
- Assisted customers in understanding loan terms and conditions to make informed decisions.
- Originated, reviewed, processed, closed, and administered customer loan proposals.
- Submitted loan applications to underwriter for verification and recommendations.
Education
BBA - Business Economics
Ohio University
Athens, OH06.1986
Skills
- Team Player
- Excellent Time Management
- Financial Services
- Business Development
- Financial Accounting
- Self Motivated
- Client Interviews
- Client Relations
- Customer Relationship Management
Timeline
Customer Experience Sales Floor Associate
Vinosity
08.2023 - Current
Loan Officer
Keller Home Loans
03.2023 - 07.2023
Loan Officer
Keller Mortgage
04.2019 - 02.2023
Loan Officer
Movement Mortgage
03.2018 - 04.2019
Loan Officer
PNC Bank
02.2016 - 03.2018
Loan Officer
Movement Mortgage
02.2013 - 02.2016
BBA - Business Economics
Ohio University
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