Summary
Overview
Work History
Education
Skills
Timeline
Generic

Scott Rateau Jr.

Richmond

Summary

Highly experienced restaurant worker with 10+ years food service experience. Servsafe certified with management experience in front and back of house operations. Knowledgeable with several most used POS systems. Goal-driven, team-oriented, and a natural problem solver.

Overview

8
8
years of professional experience

Work History

Assistant General Manager

Outpost Pizza / Wood and Iron LLC
Richmond
04.2024 - Current
  • Oversaw front and back of house operations in a high volume restaurant environment.
  • Assisted in the recruitment process by conducting interviews with prospective candidates.
  • Resolved customer complaints in a timely manner while maintaining a professional demeanor.
  • Managed inventory, including food and bar product.

Server / Hourly Manager

Wood and Iron LLC
Richmond
06.2023 - 04.2024
  • Took customer orders and attended to their needs in a friendly, professional manner.
  • Ran food, bussed tables, and performed all expected side tasks for opening and closing.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Assisted in training new servers.

Caterer /Front of House Associate

Deep Run Roadhouse
Richmond
09.2022 - 06.2023
  • Ensured proper storage and service of food items for catering events.
  • Ran expo and cashier for front of house operations.
  • Prep for future catering events by loading vans and packing dry supplies.

Server / Manager

Mellow Mushroom
Richmond
07.2017 - 07.2022
  • Evaluated existing processes related to server management and recommended improvements.
  • Analyzed system logs and identified potential issues with server operations.
  • Ensured that all servers were compliant with industry regulations relating to security protocols.

Education

Bachelor of Arts - Cinema

Virginia Commonwealth University
Richmond, VA

Skills

  • Customer service
  • Employee training
  • Quality control
  • Team building
  • Event coordination
  • Food safety and sanitation

Timeline

Assistant General Manager

Outpost Pizza / Wood and Iron LLC
04.2024 - Current

Server / Hourly Manager

Wood and Iron LLC
06.2023 - 04.2024

Caterer /Front of House Associate

Deep Run Roadhouse
09.2022 - 06.2023

Server / Manager

Mellow Mushroom
07.2017 - 07.2022

Bachelor of Arts - Cinema

Virginia Commonwealth University
Scott Rateau Jr.